[governance] IGF2012, Remote Connection

[Olivier MJ Crepin-Leblond]

I suppose rp has probably been flooded with enquiries.
Since the beginning of the week, I saw Bernard run around trying to fix
things.
The remote participation computers running Webex are all wired in and
appear to work well but the network sometimes goes through some periods
of being very slow. This is when the WIFI works and guess what, the WIFI
does not work well at all. In fact, I have spent complete afternoons
without WIFI. (not enough IPv4 addresses to allocate -- and no IPv6
connectivity at all in case you ask)

Whilst so far, I have been super impressed with the host country, this
is, in my opinion, the poorest Internet connectivity we've had at the
venue in recent IGFs. <sigh>

Kind regards,

Olivier

On 07/11/2012 00:04, Norbert Bollow wrote:
> On Tue, Nov 6, 2012 at 8:16 PM, shaila mistry <shailam at yahoo.com> wrote:
>> Hi everyone
>> I too have tried several times to participate. Each time I am sent a
>> different route of downloads and logins , finally leading to a dead end.
>> Please advise what can be done ?
>> Shaila Rao Mistry
> Have you tried contacting
>
> "Remote Participation general help" <rp at intgovforum.org>
>
> ?
>
> Do they respond?
>
> If yes, what are they saying?
>
> If no, let us know, so that we can push locally for those help email
> addresses to be handled in a meaningful way.
>
> In the long run, what we need is funding to put a competent person in
> charge of ensuring in an ongoing manner (year after year) that IGF
> remote participation is made available in a way that can be expected
> to work (which presupposes learning from what went wrong in earlier
> years, and it presupposes serious testing well before the first day of
> the IGF). It is simply unacceptable for an entirely new technical team
> to put in charge of remote participation every year, and the remote
> participation infrastructure again and again being so absurdly
> unreliable.)
>
> Greetings,
> Norbert
>

-- 
Olivier MJ Crépin-Leblond, PhD
http://www.gih.com/ocl.html


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