[governance] IGF2012, Remote Connection

[Rudi Vansnick]

I've used the remote participation tools daily (till today). The webex allows to participate through the chat and the Q&A windows, but the webcast is always giving me the same error.
If I want to see the room I have to use the webcast tool (http://webcast.igf2012.com) , which is of course not fully synchronised with the webex session. From room 6 till room 9 the audio in the webcast is very low. With the volume on the max here I can hardly understand the speakers.

The descriptions of the rooms workshops in the webcast window is not updated and gives sometimes wrong session information.

Rudi Vansnick
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Op 8-nov-2012, om 04:29 heeft Olivier MJ Crepin-Leblond het volgende geschreven:

> I suppose rp has probably been flooded with enquiries.
> Since the beginning of the week, I saw Bernard run around trying to fix
> things.
> The remote participation computers running Webex are all wired in and
> appear to work well but the network sometimes goes through some periods
> of being very slow. This is when the WIFI works and guess what, the WIFI
> does not work well at all. In fact, I have spent complete afternoons
> without WIFI. (not enough IPv4 addresses to allocate -- and no IPv6
> connectivity at all in case you ask)
> 
> Whilst so far, I have been super impressed with the host country, this
> is, in my opinion, the poorest Internet connectivity we've had at the
> venue in recent IGFs. <sigh>
> 
> Kind regards,
> 
> Olivier
> 
> On 07/11/2012 00:04, Norbert Bollow wrote:
>> On Tue, Nov 6, 2012 at 8:16 PM, shaila mistry <shailam at yahoo.com> wrote:
>>> Hi everyone
>>> I too have tried several times to participate. Each time I am sent a
>>> different route of downloads and logins , finally leading to a dead end.
>>> Please advise what can be done ?
>>> Shaila Rao Mistry
>> Have you tried contacting
>> 
>> "Remote Participation general help" <rp at intgovforum.org>
>> 
>> ?
>> 
>> Do they respond?
>> 
>> If yes, what are they saying?
>> 
>> If no, let us know, so that we can push locally for those help email
>> addresses to be handled in a meaningful way.
>> 
>> In the long run, what we need is funding to put a competent person in
>> charge of ensuring in an ongoing manner (year after year) that IGF
>> remote participation is made available in a way that can be expected
>> to work (which presupposes learning from what went wrong in earlier
>> years, and it presupposes serious testing well before the first day of
>> the IGF). It is simply unacceptable for an entirely new technical team
>> to put in charge of remote participation every year, and the remote
>> participation infrastructure again and again being so absurdly
>> unreliable.)
>> 
>> Greetings,
>> Norbert
>> 
> 
> -- 
> Olivier MJ Crépin-Leblond, PhD
> http://www.gih.com/ocl.html
> 
> 
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