[governance] Is This An Issue for Internet Governance/Internet Human Rights?

[Jeremy Malcolm]

On 22/07/11 17:34, Norbert Bollow wrote:
> This link seems to indicate to me that there is a very significant
> intersection of consumer protection issues and internet governance
> issues that quite obviously cannot be addressed by national consumer
> protection laws alone, but need international internet governance
> action in addition.

I agree.  After I posted, I realised that my email might be taken as
saying "No it's not an Internet governance issue, it's a consumer
protection issue."  That is quite to the contrary of what I meant.

> (As an aside, although the proposals at the link that you posted
> are good, and although it'll certainly be a good step forward to
> get these issues added to international guidelines on consumer
> protection law, as far as I can see, the current text there doesn't
> cover risks of loss of access to one's own personal data and loss of
> online identity due to "account closure".)

I also agree.  However, the proposals remain open for comment until the
end of next month and I would invite people to consider how they might
be improved, and comment at the link given.

-- 

*Dr Jeremy Malcolm
Project Coordinator*
Consumers International
Kuala Lumpur Office for Asia-Pacific and the Middle East
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Malaysia
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