[governance] HOW DO YOU HANDLE A FREE SERVICE PROVIDER

[Kwasi Boakye-Akyeampong]

Thanks Suresh.

Yes, the group is locked. As a result no member has been able to post
since.

Below is the the message I get when I try to access the groups page. It
allows me though but anything I post bounces back undelivered.

*Banned Content Warning*
*The group that you are attempting to view (Opoku Ware School Foundation)
has been identified as containing spam, malware or other malicious content.
Content in this group is now limited to view-only mode for those with
access.*

*Group owners can request an appeal after they have taken steps to clean up
potentially offensive content in the forum. For more information about
content policies on Google Groups, please see our Help Centre article
<https://support.google.com/groups/answer/141369?hl=en-GB> on abuse and
our Terms of Service <http://www.google.com/intl/en-GB/policies/terms/>.*

My problem is, there is no email address to contact for directions. This
group has been running for years so it would be painful to lose it. I'm now
looking for specific directions as to what to do to have the restrictions
removed.

Regards,
Kwasi


On Tue, Jun 24, 2014 at 11:57 AM, Suresh Ramasubramanian <suresh at hserus.net>
wrote:

> The students pc or google account could have a virus that tries to attack
> or spam google .. In such cases the account might locked as a security
> precaution.
>
> Or is it the group that is locked? What error do you get?
>
> --srs (iPad)
>
> On 24-Jun-2014, at 17:22, Kwasi Boakye-Akyeampong <kboakye at gmail.com>
> wrote:
>
> Hello folks,
>
> I am the owner of a google group for the old students of my alma mater.
> For about a week now google has restricted service and is preventing
> members from posting stating various (likely) reasons why the account is
> restricted.
>
> The only avenue for redress is to click on a button for them to review
> whether the restrictions should be removed. For the period, I have not
> heard from them and I have scanned their website including web forums and
> it appears there is very little I can do. Meanwhile for the reasons they
> have given, I'm not so sure whether the group has breached any of the rules.
>
> How do I seek redress since this group has become so dependent on this
> beautiful and free service being provided by google. It's a free service so
> do i even have the right to feel angry :)
>
> Any advise would be much appreciated.
>
> Kwasi -
>
> --
> *We should be taught not to wait for inspiration to start a thing. Action
> always generates inspiration. Inspiration seldom generates action. *-- *Frank
> Tibolt*
>
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-- 
*We should be taught not to wait for inspiration to start a thing. Action
always generates inspiration. Inspiration seldom generates action. *-- *Frank
Tibolt*
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