[governance] HOW DO YOU HANDLE A FREE SERVICE PROVIDER

Suresh Ramasubramanian suresh at hserus.net
Tue Jun 24 07:57:12 EDT 2014


The students pc or google account could have a virus that tries to attack or spam google .. In such cases the account might locked as a security precaution.

Or is it the group that is locked? What error do you get?

--srs (iPad)

> On 24-Jun-2014, at 17:22, Kwasi Boakye-Akyeampong <kboakye at gmail.com> wrote:
> 
> Hello folks,
> 
> I am the owner of a google group for the old students of my alma mater. For about a week now google has restricted service and is preventing members from posting stating various (likely) reasons why the account is restricted.
> 
> The only avenue for redress is to click on a button for them to review whether the restrictions should be removed. For the period, I have not heard from them and I have scanned their website including web forums and it appears there is very little I can do. Meanwhile for the reasons they have given, I'm not so sure whether the group has breached any of the rules.
> 
> How do I seek redress since this group has become so dependent on this beautiful and free service being provided by google. It's a free service so do i even have the right to feel angry :)
> 
> Any advise would be much appreciated.
> 
> Kwasi - 
> 
> -- 
> We should be taught not to wait for inspiration to start a thing. Action always generates inspiration. Inspiration seldom generates action. -- Frank Tibolt
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