Suggestions for remote participation Re: [governance] IGF2012, Remote Connection

Baudouin SCHOMBE b.schombe at gmail.com
Fri Nov 9 06:37:20 EST 2012


I am very attracted by this very observation pertienente.
I propose that a moderator is identified by countries to channel the
contributions
of participants at a distance. At the moderator has the IGF, it may be
assisted by one or two people to organize interventions to present to the
public.




SCHOMBE BAUDOUIN

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2012/11/8 Marilia Maciel <mariliamaciel at gmail.com>

> Hi all,
>
> I would like to start a thread of concrete suggestions for improving RP. I
> know all of us who participated remotely have our impressions of what could
> be better, so why not share them?
>
> My personal views about being a remote participant today - for the first
> time in the IGF - is that the webcast of all sessions and the captioning
> are tremendous tools, the existence of hubs multiplies IGF discussions, and
> the fact that RP is available to any individual in the world is a
> remarkable sign of openness. But, in spite of all the undeniable
> achievements, progress needs to be made to ensure inclusion of views of
> remote participants into the IGF debate.
>
> That difficulty, in my opinion, has to do with one main reason: In spite
> of the huge number of remote participants (47 hubs, more than 800 people
> last year), the *methodology of most workshop sessions* *remains unchanged
> *. We have not adjust to the new reality and the sessions are planned
> exclusively for those who are physically in the IGF. One possible reason
> for that could be that we have too many sessions on the schedule and too
> many issues to discuss. My feeling was that session moderators were so
> under pressure that, on the heat of the debate, they tended to see remote
> participants as an obstacle to "moving the discussion forward", not as IGF
> participants.
>
> Maybe* less and longer sessions* on IGF schedule would reduce pressure.
> Time pressure makes people impatient with the difficulties that non-native
> English speakers may have, or with occasional technical glitches, which we
> need to cope with, if we really want to include remote participants. It is
> up to us to decide what we value the most as a community: Speed of
> discussions? Inclusion? Sometimes they are in a trade-off.
>
> It would be important to r*educe the distance between remote participants
> and the session moderator*. Most session moderators don't remember to
> look at the screen and check if questions are popping up in Webex. So
> remote participants lose the "timing" of making interventions. Maybe we
> could establish a procedure so remote participants could *send questions
> to the session moderator before the IGF*, so he could incorporate some of
> them into his own set of questions to the panelists. For the "live"
> questions, the remote participation moderator should have a *clear visual
> way* to sign to the session moderator that a remote question has been
> asked, like raising a red flag. Of course, audio interventions need to be
> more encouraged, even if their moment needs to be carefully planned and
> agreed upon between the session moderators and the technical team.
>
> *There should not be a session without a remote moderator*. Imagine
> someone who blocked her agenda to participate in a workshop and then,
> surprise: you stay in a room talking to the walls. If remote participation
> is an integral part of the IGF, this is unacceptable. Workshops without
> remote moderators should not be approved (for real), and those physically
> present in the room should confirm if the moderator is indeed there. As a
> last resort, anyone could take the role of being a moderator in case the
> person is missing.
>
> My main point is that, in spite of the technical improvements that should
> always be made, *making remote participation inclusive is up to the
> community, especially of those who plan the sessions*. Some organizers
> did a great job in linking up with remote hubs, planing for the
> participation of remote speakers and participants. But I seems they were
> still a minority.
>
> To mention the *technical aspects*, to me the greater problem was lack of
> integration between webex, webcast and captioning. Going back and forth in
> different windows was not practical. On a positive side, the quality of the
> image of the webcast seemed to be better, and the cameras were placed in a
> better position inside the room. It helped to read facial and body
> expressions.
>
> One last point: some time ago, it was proposed that a task force would be
> created to *exchange knowledge and best practices regarding RP* with
> other organizations that have also been struggling and making progress at
> it, such as ITU (and many others as a matter of fact) in the UN. I don't
> know why it did not fly. I hope that political sensitivities do not hamper
> what could be a fruitful dialogue about a topic that is a common challenge.
>
> Best wishes and a safe journey to all returning from Baku!
>
> Marília
>
>
> On Thu, Nov 8, 2012 at 9:38 AM, Imran Ahmed Shah <ias_pk at yahoo.com> wrote:
>
>> Hi all,
>> I was logged into Room #10 remotely, webex but there was no other
>> attendee.
>> The webex Schedule (as on 6th and 7th) has single first day pre-meeting
>> of 5th Nov but after refreshing promt appear for login and after login it
>> connected me Room #  7th Nov meeting.
>>
>> I keep trying to obtain response from Moderator (Ms Nina), but could not
>> established interactive response, and I do not know that have she read my
>> text input or not. I think Moderator was too busy in the meeting
>> physically and given zero importance to single Remote Participant. So, RP
>> was useless.
>>
>> Regards
>>
>> Imran
>> (for IGFPAK)
>>
>>
>>
>>   ------------------------------
>> *From:* Jean-Yves GATETE <gate.one205 at yahoo.fr>
>> *To:* "governance at lists.igcaucus.org" <governance at lists.igcaucus.org>;
>> Rudi Vansnick <rudi.vansnick at isoc.be>
>> *Sent:* Thursday, 8 November 2012, 3:18
>> *Subject:* Re: [governance] IGF2012, Remote Connection
>>
>> Hi all,
>> as Mr Rudi, I ve been following via that webcast tool too. I have the
>> same problem too and the Room10 is not working either.
>>
>> Wishing you all the best,
>>
>> Jean-Yves GATETE
>>
>>    *De :* Rudi Vansnick <rudi.vansnick at isoc.be>
>> *À :* Crepin-Leblond Olivier <ocl at gih.com>
>> *Cc :* governance at lists.igcaucus.org
>> *Envoyé le :* Jeudi 8 novembre 2012 10h54
>> *Objet :* Re: [governance] IGF2012, Remote Connection
>>
>> I've used the remote participation tools daily (till today). The webex
>> allows to participate through the chat and the Q&A windows, but the webcast
>> is always giving me the same error.
>> If I want to see the room I have to use the webcast tool (
>> http://webcast.igf2012.com/) , which is of course not fully synchronised
>> with the webex session. From room 6 till room 9 the audio in the webcast is
>> very low. With the volume on the max here I can hardly understand the
>> speakers.
>>
>> The descriptions of the rooms workshops in the webcast window is not
>> updated and gives sometimes wrong session information.
>>
>> Rudi Vansnick
>> ------------------ Internet Society Belgium  ---------------------
>> President - CEO                            Tel +32/(0)9/329.39.16
>> rudi.vansnick at isoc.be            Mobile +32/(0)475/28.16.32
>> Dendermondesteenweg 143            B-9070 Destelbergen
>> www.internetsociety.be        "The Internet is for everyone"
>>
>> Op 8-nov-2012, om 04:29 heeft Olivier MJ Crepin-Leblond het volgende
>> geschreven:
>>
>> > I suppose rp has probably been flooded with enquiries.
>> > Since the beginning of the week, I saw Bernard run around trying to fix
>> > things.
>> > The remote participation computers running Webex are all wired in and
>> > appear to work well but the network sometimes goes through some periods
>> > of being very slow. This is when the WIFI works and guess what, the WIFI
>> > does not work well at all. In fact, I have spent complete afternoons
>> > without WIFI. (not enough IPv4 addresses to allocate -- and no IPv6
>> > connectivity at all in case you ask)
>> >
>> > Whilst so far, I have been super impressed with the host country, this
>> > is, in my opinion, the poorest Internet connectivity we've had at the
>> > venue in recent IGFs. <sigh>
>> >
>> > Kind regards,
>> >
>> > Olivier
>> >
>> > On 07/11/2012 00:04, Norbert Bollow wrote:
>> >> On Tue, Nov 6, 2012 at 8:16 PM, shaila mistry <shailam at yahoo.com>
>> wrote:
>> >>> Hi everyone
>> >>> I too have tried several times to participate. Each time I am sent a
>> >>> different route of downloads and logins , finally leading to a dead
>> end.
>> >>> Please advise what can be done ?
>> >>> Shaila Rao Mistry
>> >> Have you tried contacting
>> >>
>> >> "Remote Participation general help" <rp at intgovforum.org>
>> >>
>> >> ?
>> >>
>> >> Do they respond?
>> >>
>> >> If yes, what are they saying?
>> >>
>> >> If no, let us know, so that we can push locally for those help email
>> >> addresses to be handled in a meaningful way.
>> >>
>> >> In the long run, what we need is funding to put a competent person in
>> >> charge of ensuring in an ongoing manner (year after year) that IGF
>> >> remote participation is made available in a way that can be expected
>> >> to work (which presupposes learning from what went wrong in earlier
>> >> years, and it presupposes serious testing well before the first day of
>> >> the IGF). It is simply unacceptable for an entirely new technical team
>> >> to put in charge of remote participation every year, and the remote
>> >> participation infrastructure again and again being so absurdly
>> >> unreliable.)
>> >>
>> >> Greetings,
>> >> Norbert
>> >>
>> >
>> > --
>> > Olivier MJ Crépin-Leblond, PhD
>> > http://www.gih.com/ocl.html
>> >
>> >
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>
>
> --
> Centro de Tecnologia e Sociedade
> FGV Direito Rio
>
> Center for Technology and Society
> Getulio Vargas Foundation
> Rio de Janeiro - Brazil
>
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