[governance] Blogpost: Gmail Hell Day 4: Dealing with the Borg (Or “Being Evil” Without Really Thinking About It

[Louis Pouzin (well)]

**Michael,

Your case is unfortunately not unique, a similar one was reported some
months ago on this list. Google being what it is, there isn't any reason to
expect basic change in this Kafkaian environment. Gmail is a permanent
beta, and user assistance is as you said, a helpless gigantic flea market.

If you want to use gmail as a central repository, you'd better make
arrangements to remain reachable when your account is "temporarily
disabled". That means, do not use a gmail address with your correspondents.
An alternative is to have several other accounts on various systems, and
set them up to redirect incoming mail to your gmail address. When it is
disabled you can go and read+answer your mail from your other accounts.

The US gov motto "leave the leadership to the private sector" is
irresponsible when the private sector is one dominant company in a critical
field. Gmail should be regulated, or like with tobacco it should warn users
of potential disastrous effects.

Good gluck.
- - -

On Sat, Feb 25, 2012 at 16:58, Michael Gurstein <mgurst at vcn.bc.ca> wrote:

> Folks may be interested in my current experiences in the online world.
>
>
> http://gurstein.wordpress.com/2012/02/25/gmail-hell-day-4-dealing-with-the-borg-or-being-evil-without-really-thinking-about-it/
>
>
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