[governance] Remote Participation

Deirdre Williams williams.deirdre at gmail.com
Fri Feb 24 19:19:40 EST 2012


Perhaps we need a statement that communicates 2 diffrent points of view?
Compromise is not always possible.
Deirdre

On 24 February 2012 19:51, Salanieta T. Tamanikaiwaimaro <
salanieta.tamanikaiwaimaro at gmail.com> wrote:

> Thanks everyone how do you all propose to reach a compromise between what
> Adam raised and others are raising. Please make suggestions to drafting
> language in the Statement Workspace, see:
> http://www.igcaucus.org/digressit/archives/47
>
>
>
> On Sat, Feb 25, 2012 at 11:36 AM, Avri Doria <avri at ella.com> wrote:
>
>> Hi,
>>
>> I agree with what has been said in this thread by the past few writers.
>>
>> I used to not beleive in having a Remote only meeting, but now I think I
>> do.
>> I tried to participate in meetings remotely and found it to be a near
>> total failure. I am live in a bandwidth rich zone.
>>
>> Plus even when it works technically it does not work in a practical sense
>> unless the chair, the secretariat, the remote moderator and the other
>> participants actually make a concerted allowance for it.  And I do not
>> think I have ever seen in a case where everyone was making allowance.
>>
>> The best it ever was, was when the RCWG was doing all the work, and they
>> really had to work hard to make it even resemble particpation.
>>
>> avri
>>
>>
>>
>>
>> On 24 Feb 2012, at 18:20, Deirdre Williams wrote:
>>
>> > I also support what Ginger and Marilia and Anriette are saying.
>> > What I could possibly want more is a system that works rather than an
>> intention on paper. I hope this is not too blunt but sometimes I feel that
>> 'people' are saying "remote participation is a good thing", and then just
>> stopping there. An excellent ploy might be to have just one meeting remote
>> access only - so that everyone knows how the other side lives.
>> > And I think that we all need to fight for it to make it 'really real'.
>> Yes there will be breakdowns - electrical and otherwise - and yes we're
>> only just scratching the surface of the language difficulties, but if we
>> believe in it we can really make it happen.
>> > Only we have to believe in it and support it - all of us.
>> > Deirdre
>> >
>> > On 24 February 2012 19:04, Anriette Esterhuysen <anriette at apc.org>
>> wrote:
>> > Hi all..at two of the workshops I was involved in in Nairobi RM did not
>> > work.. either not at all, or partially. IN the last few months I have
>> > had bad experiences in trying to be a remote participant in Geneva based
>> > meetings. When my slow connection speed from South Africa interfered
>> > with my access to the meeting I was blamed for this.. and told that
>> > other people had no problems (they happened to be in Paris and Rio..
>> > places with much faster internet than what I have access to).
>> >
>> > As for the MAG meetings last week.. I personally spoke to IGF
>> > secretariat about the difficulties that remote participants were having
>> > in the morning. There was no improvement because the person responsible
>> > was having to take notes that were displayed from his PC onto the
>> > screen.  I raised the concerns on the last day directly, during lunch,
>> > with the Chair from Azerbaidjan and with the Chair and then there was a
>> > response.
>> >
>> > But, if RM was taken seriously enough then more resoures would have been
>> > made available. I am not blaming the secretariat.. they were stretched
>> > and doing the best they can. The problem is deeper than just this one
>> > incident.
>> >
>> > I strongly support Ginger's points, and Marilia's additions. RM has to
>> > be taken MUCH more seriously if it is going to be a serious way for
>> > people to participate, and influence processes, without being physically
>> > present.
>> >
>> > RM is beginning to feel like MSP (Multi-stakeholder participation). The
>> > fact that it 'exists' is used to give credibility to processes that
>> > still have  a very long way to go in being really inclusive. If RM is to
>> > be taken seriously it needs more focus and more budget. As long as RM is
>> > seen primarily as a way to 'save  money and look good' it will not be
>> > effective as an alternative to having generally excluded actors
>> > physically present at meetings.
>> >
>> > Anriette
>> >
>> >
>> > On 24/02/12 22:00, Marilia Maciel wrote:
>> > > I support Ginger's e-mail, so I will not repeat her arguments.
>> > >
>> > > There is only one additional point I would like to make in response to
>> > > Adam, when he quoted what the Chair's report said about remote
>> > > participation. While it is totally understandable that people who
>> happen
>> > > to be working for the IGF will come up with positive results and be
>> > > inclined to see the bright side of things, I believe that civil
>> society
>> > > is expected to present more meaningful, in-depth and constructive
>> > > analysis of the process, including of remote participation.
>> > >
>> > > The difficulties remote participants faced went beyond a simple power
>> > > shortage on the last day of the IGF, as you implied. Technical and
>> human
>> > > resources were not sufficient. This is exemplified by: simple audio
>> > > adjustments that technicians did not know how to perform, or by the
>> fact
>> > > that the hired staff of remote moderators you mentioned were on strike
>> > > on the first day of the IGF because they were not receiving enough
>> money
>> > > to cover for basic expenses at the venue, or even by the fact that
>> some
>> > > workshop organizers, despite all the requests from the secretariat,
>> did
>> > > not bother to reply if they had a moderator or not.
>> > >
>> > > So the fact that remote participation is a priority on IGF papers, as
>> > > you pointed out, says little. You asked Deidre "what she could
>> possibly
>> > > want more". If you read Ginger's e-mail you will find a list of
>> wishes.
>> > > And if the community thinks RP is important (and I think that the
>> > > increasing interest for remote participation confirms it is ), then we
>> > > should make a collective effort to take the opportunity of the process
>> > > of discussing the implementation of IGF improvements to give RP a big
>> push.
>> > >
>> > > Marília
>> > >
>> > >
>> > > On Thu, Feb 23, 2012 at 8:47 AM, Ginger Paque <gpaque at gmail.com
>> > > <mailto:gpaque at gmail.com>> wrote:
>> > >
>> > >     Adam said:
>> > >
>> > >     I think it's petty to complain about technical problems with the
>> > >     transcripts etc from the MAG meeting, bad connections happen all
>> the
>> > >     time (and if MAG members can't work out how to tell a group of
>> people
>> > >     they are having problems with a connection it perhaps says more
>> about
>> > >     them than it does about the secretariat/moderators.)
>> > >
>> > >     I think that this full discussion and support for RP is very
>> > >     important and exciting.
>> > >
>> > >     I think that using the occasion of the recent meetings as an
>> example
>> > >     and illustration is a mistake. I agree with Adam that the tech
>> > >     glitches during last week's meetings should not even be
>> > >     addressed--these are obvious. Placing emphasis on tech details
>> draws
>> > >     attention from the more valid, and more important principles. I
>> know
>> > >     I am repeating myself, but I think they boil down to just one:
>> > >
>> > >     RP must be institutionalized in meeting processes.
>> > >
>> > >     The only serious problem I see with last week's meetings was the
>> > >     lack of a remote moderator and clear processes. If RP -- and I
>> mean
>> > >     remote participation and remote engagement, not remote observation
>> > >     -- were an automatic, standard part of meeting strategies and
>> > >     processes, the inclusion of an onsite remote moderator would have
>> > >     been a given, as much as the presence of the traditional chair and
>> > >     moderator. I dare to say that if one of the members of the RPWG
>> had
>> > >     been at the meetings, they might have 'requested' to be 'allowed'
>> to
>> > >     act as remote moderator. Remote moderation and remote
>> participation
>> > >     should not depend on collaboration of volunteers and serendipity.
>> > >     Implementation of RP may always need the collaboration of
>> > >     volunteers, and the RPWG exists as a volunteer organization,
>> seeking
>> > >     the privilege of collaborating, but the planning process should
>> > >     originate in the IGF structure itself, not in the action of
>> volunteers.
>> > >
>> > >     If RP were institutionalized in the IGF process, the Secretariat
>> > >     might ask the RPWG for collaboration, and issue a call for
>> volunteers.
>> > >
>> > >     If RP were institutionalized in the IGF process, the Secretariat
>> > >     might include a RPWG (or other mechanism) liaison for strategy,
>> > >     planning and process and instead of an endless series of ad hoc
>> > >     situations.
>> > >
>> > >     If RP were institutionalized, Remote Hubs -- an innovation of the
>> > >     RPWG catalysed by Marilia's energy and organization -- would
>> become
>> > >     part of the IGF process, not the RPWG process, would include
>> remote
>> > >     hubs whenever appropriate and would include support for regional
>> IGFs.
>> > >
>> > >     I would prefer to see a strong, clear, short statement asking that
>> > >     RP be institutionalised (maybe that is not the appropriate word)
>> as
>> > >     an integral part of the IGF meeting process.
>> > >
>> > >     Establishing principles and guidelines is separate process which
>> has
>> > >     been started, and should be coordinated to take advantage of, and
>> > >     include the different input. It should not be done in a hurry, in
>> > >     response to one frustrating meeting. Nor should one frustrating
>> > >     meeting opaque the progress the IGF has made toward inclusive RP.
>> We
>> > >     should use this meeting to energize forward progress in an orderly
>> > >     manner. Can we form a better strategy and focus for productive
>> > >     results? I think so. I have not made comments on the existing
>> > >     statement, because I would re-write it completely, with a
>> different
>> > >     approach, with points I have made above.
>> > >
>> > >     Is it proper/possible for me to propose an alternate text? I do
>> not
>> > >     have the sense that there is consensus for the posts I have made
>> > >     previously, so I have not done so.
>> > >
>> > >     Anyway, again, my 2 cents. Cheers for the energy around remote
>> > >     participation!
>> > >
>> > >     Ginger
>> > >
>> > >
>> > >
>> > >     Ginger (Virginia) Paque
>> > >
>> > >     VirginiaP at diplomacy.edu <mailto:VirginiaP at diplomacy.edu>
>> > >     Diplo Foundation
>> > >
>> > >     Internet Governance Capacity Building Programme
>> > >     www.diplomacy.edu/ig <http://www.diplomacy.edu/ig>
>> > >     /The latest from Diplo..../From the fundamentals of diplomacy to
>> the
>> > >     most exciting new trends: check our three online courses starting
>> in
>> > >     May 2012: *Bilateral Diplomacy*, *Diplomacy of Small States*, and
>> > >     *E-diplomacy*.  Apply now to reserve your place:
>> > >     http://www.diplomacy.edu/courses*//*
>> > >
>> > >
>> > >
>> > >     On 23 February 2012 05:13, Adam Peake <ajp at glocom.ac.jp
>> > >     <mailto:ajp at glocom.ac.jp>> wrote:
>> > >
>> > >         Comment below:
>> > >
>> > >         On Thu, Feb 23, 2012 at 6:33 PM, Salanieta T. Tamanikaiwaimaro
>> > >         <salanieta.tamanikaiwaimaro at gmail.com
>> > >         <mailto:salanieta.tamanikaiwaimaro at gmail.com>> wrote:
>> > >         > Dear All,
>> > >         >
>> > >         > Firstly thank you Deirdre for copying it onto word and
>> making
>> > >         it much easier
>> > >         > to incorporate the new feedback that we received from
>> Schombe,
>> > >         Jovan,
>> > >         > Anriette, Jeremy, Roland, Mariela etc.
>> > >         >
>> > >         > Whilst I am copying the text onto this email, I will also
>> > >         place it on the
>> > >         > Statement Workspace as well:
>> > >         >
>> > >         >
>> > >         >
>> > >         >
>> > >         > STATEMENT BY THE CIVIL SOCIETY INTERNET GOVERNANCE CAUCUS ON
>> > >         REMOTE
>> > >         > PARTICIPATION
>> > >         >
>> > >         > We would like to acknowledge the excellent work that the
>> > >         Internet Governance
>> > >         > Forum Remote Participation Working Group have been doing
>> over
>> > >         the last five
>> > >         > years. We appreciate the numerous hours of sacrifice and
>> work
>> > >         behind the
>> > >         > scenes to build remote participation to what it is today.
>>  We
>> > >         have seen how
>> > >         > whilst Technology is important, that it goes hand in hand
>> with
>> > >         extraordinary
>> > >         > levels of sacrifice and commitment.  It is this commitment
>> > >         that enables the
>> > >         > spirit of the IGF which is in sharing, dialogue,
>> collaboration and
>> > >         > ultimately access.
>> > >         >
>> > >         > We are fortunate that the Internet Governance Forum
>> > >         Secretariat and UN DESA
>> > >         > are open .and committed to continued improvements to Remote
>> > >         Participation.
>> > >         > Each year the IGF RPWG commences its operations with
>> training
>> > >         of remote
>> > >         > moderators many weeks ahead of the meeting, where they
>> discuss
>> > >         with remote
>> > >         > hubs and encourage participation and liaise with the
>> > >         Secretariat to make
>> > >         > remote participation a reality.
>> > >         >
>> > >         > We would like to reiterate and underscore that remote
>> > >         participation is a
>> > >         > crucial part of organizing the Internet Governance Forum
>> (IGF)
>> > >         and we
>> > >         > appreciate the effort to provide remote participation for
>> the Open
>> > >         > Consultation, the Multi-stakeholder Advisory Group (MAG)
>> > >         meetings, and the
>> > >         > MAG meeting this month – February 2012 – which was opened to
>> > >         observers.
>> > >         >
>> > >         > The IGC believes that Remote Participation (RP) should be an
>> > >         integral part
>> > >         > of Internet Governance and IGF Policy Processes. It is
>> > >         impossible to sustain
>> > >         > an inclusive global policy process without effective remote
>> > >         participation.
>> > >         > We would like to explore how we can assist in working
>> together
>> > >         to address
>> > >         > the issues raised in 2008 by various stakeholders that have
>> > >         yet to be
>> > >         > addressed[1].
>> > >         >
>> > >         > The MAG and IGF Secretariats should start working with the
>> > >         host to ensure
>> > >         > that real time transcriptions are available for all sessions
>> > >         and not just
>> > >         > the Main Sessions.
>> > >         >
>> > >
>> > >         from the Nairobi chair's summary document:
>> > >
>> > >         "The entire meeting was Webcast, with video streaming
>> provided from
>> > >         the main session room and audio streaming provided from all
>> workshop
>> > >         meeting rooms. All the main sessions and workshops had real
>> time
>> > >         transcription. The text transcripts and video of all meetings
>> were
>> > >         made available through the IGF Website."
>> > >
>> > >         I think it's petty to complain about technical problems with
>> the
>> > >         transcripts etc from the MAG meeting, bad connections happen
>> all the
>> > >         time (and if MAG members can't work out how to tell a group of
>> > >         people
>> > >         they are having problems with a connection it perhaps says
>> more
>> > >         about
>> > >         them than it does about the secretariat/moderators.)
>> > >
>> > >         Thanks,
>> > >
>> > >         Adam
>> > >
>> > >
>> > >         > We would like to commend the excellent work of the technical
>> > >         team from
>> > >         > Politecnico di Torino, (The Polytechnic University of Turin)
>> > >         which was
>> > >         > originally brought by our colleague and former IGC Civil
>> > >         Society Coordinator
>> > >         > Vittorio Bertola.
>> > >         >
>> > >         > However, we would like to point out some difficulties that
>> > >         occurred with the
>> > >         > system during the open MAG meeting. On the third day,
>> morning
>> > >         session, (the
>> > >         > second day of the open MAG meeting), remote observers were
>> > >         effectively
>> > >         > excluded because they had no access to live transcript.
>> > >         >
>> > >         >  Also MAG members trying to participate online had
>> difficulty
>> > >         in contacting
>> > >         > moderators, partly because the moderators were serving more
>> > >         than one
>> > >         > function.
>> > >         >
>> > >         > We strongly urge MAG and IGF Secretariats and ourselves to
>> > >         consider the
>> > >         > following for the future IGF organizing work and the IGF
>> > >         itself, and work
>> > >         > together to bring them about:
>> > >         >
>> > >         > ·   Ensuring equal participation between online and offline
>> > >         participants
>> > >         > through planning meetings to give online and offline
>> > >         participants an equal
>> > >         > opportunity to participate and contribute to meetings.
>> > >         >
>> > >         > ·   Ensuring that there is sufficient capacity and
>> appropriate
>> > >         bandwidth to
>> > >         > sustain remote participation by liaising with hosts well in
>> > >         advance to
>> > >         > enable greater interactions from offline participants.
>> > >         >
>> > >         > ·   Preparing a clear comprehensive guideline for remote
>> > >         participation and
>> > >         > its moderation and post session or meeting reporting for
>> > >         meeting hosts,
>> > >         > facilitators and chairs.
>> > >         >
>> > >         > ·   Clearly advertising opportunities for RP in advance of
>> all
>> > >         meetings,
>> > >         > with clear guidance for participants on the opportunities to
>> > >         engage through
>> > >         > RP that will be available.
>> > >         >
>> > >         > ·Always assigning exclusive remote participation
>> > >         coordinator/moderators (who
>> > >         > do not have other jobs at the same time, and are
>> responsible for
>> > >         > interactions between the meeting’s physical
>> > >         participants/current speaker,
>> > >         > the Chair and the remote participants).
>> > >         >
>> > >         > ·   Establishing a clear procedure that would encourage
>> remote
>> > >         participants
>> > >         > to intervene. Such a system is desirable both for those
>> > >         physically present
>> > >         > in Geneva and those observing the meeting remotely.
>> > >         >
>> > >         > ·   Providing as much interactivity as possible by giving
>> remote
>> > >         > participants to interact and engage in meetings.
>> > >         >
>> > >         > ·   Providing multiple methods – video, voice and text
>> > >         channel, as well as
>> > >         > real-time transcription and video streaming – of coverage of
>> > >         the meeting
>> > >         >
>> > >         > ·   Enabling the meeting and remote participation through
>> > >         interactive
>> > >         > presentations access through RP.
>> > >         >
>> > >         > ·   Creating a select Task force or Working Group created
>> that has
>> > >         > representatives from the Government, Private Sector and
>> Civil
>> > >         Society that
>> > >         > is dedicated to seeing improvements of Remote
>> > >         Participation and to ensure
>> > >         > the incorporation of critical elements that have been
>> > >         highlighted to ensure
>> > >         > improved remote participation processes.
>> > >         >
>> > >         > Because only limited funds are available for face- to
>> > >         -face participation,
>> > >         > this issue is crucially important to all stakeholders from
>> all
>> > >         > constituencies who are entitled to participate in the
>> > >         meetings, and who wish
>> > >         > to do so from a remote location. Meeting Chairs also play a
>> > >         central role in
>> > >         > creating a dynamic and inclusive environment that welcomes
>> remote
>> > >         > participation.
>> > >         >
>> > >         > We also encourage greater partnership between the
>> governments
>> > >         and private
>> > >         > sector in enhancing remote participation.
>> > >         >
>> > >         > We have to move beyond advocacy to listing and creating
>> > >         tangible outcomes to
>> > >         > make improved, stable and sustainable remote participation a
>> > >         reality.
>> > >         >
>> > >         > There are regions around the world where transportation is
>> > >         extremely
>> > >         > expensive and one such region is the Pacific which has 22
>> > >         countries and
>> > >         > territories. Remote participation was the only way that any
>> of
>> > >         these
>> > >         > countries could access the IGF.
>> > >         >
>> > >         > However there is room to improve processes and create an IGF
>> > >         culture where
>> > >         > remote participation is prioritised through exploring tested
>> > >         methodology.
>> > >         >
>> > >         >  The appropriate technical solutions need also to be
>> explored
>> > >         as well
>> > >         > bandwidth and ensuring that there is uninterrupted power
>> > >         supply and
>> > >         > redundancy options where backup generators are critical to
>> > >         maintain a
>> > >         > consistent and seamless flow. The MAG and IGF Secretariats
>> > >         should also
>> > >         > ensure that there is sufficient and dedicated bandwidth
>> > >         capacity to sustain
>> > >         > the volume of traffic from remote participation.
>> > >         >
>> > >         > Aside from having the appropriate technical solutions and
>> > >         should also
>> > >         > include the following:-
>> > >         >
>> > >         > ·         Outreach.
>> > >         >
>> > >         > ·         Mapping local and regional stakeholders;
>> > >         >
>> > >         > ·         Coordinating with people on the ground
>> significantly
>> > >         before the
>> > >         > IGF in a series of strategic roll out.
>> > >         >
>> > >         > ·         Creation of Guidelines for Meeting Chairs and
>> > >         Moderators whilst
>> > >         > noting the limitations.
>> > >         >
>> > >         > ·         Identifying how the private sector, civil society
>> > >         and governments
>> > >         > can be better involved in the remote hubs etc.
>> > >         >
>> > >         > ·         Encourage greater collaboration between the IGF
>> RPWG
>> > >         and national,
>> > >         > sub regional and regional IGFs.
>> > >         >
>> > >         > We also express our support of the IGF RPWG which published
>> > >         guidelines and
>> > >         > recommendations for remote participation and IGF 2011 WS-67
>> > >         participants
>> > >         > prepared a draft of e-participation principles.
>> > >         >
>> > >         > Ends
>> > >         >
>> > >         >
>> > >         >
>> > >         >
>> > >         >
>> > >         >
>> > >         > ________________________________
>> > >         >
>> > >         > [1] http://wiki.igf-online.net/wiki/IGF_Virtual_Community
>> > >         >
>> > >         >
>> > >         >
>> > >         > On Thu, Feb 23, 2012 at 1:02 PM, Deirdre Williams
>> > >         > <williams.deirdre at gmail.com
>> > >         <mailto:williams.deirdre at gmail.com>> wrote:
>> > >         >>
>> > >         >> Dear Sala,
>> > >         >> I have been unavoidably out of contact all day, and am just
>> > >         catching up
>> > >         >> with reading the messages.
>> > >         >> I am not clear which document you want me to send.
>> > >         >> I have attached a word copy of my response yesterday,
>> > >         although from
>> > >         >> reading the discussion that has perhaps been superseded
>> > >         during the
>> > >         >> discussions today?
>> > >         >> Please let me know as I would be delighted to help.
>> > >         >> De
>> > >         >>
>> > >         >>
>> > >         >> On 22 February 2012 14:15, Salanieta T. Tamanikaiwaimaro
>> > >         >> <salanieta.tamanikaiwaimaro at gmail.com
>> > >         <mailto:salanieta.tamanikaiwaimaro at gmail.com>> wrote:
>> > >         >>>
>> > >         >>> Dear Deirdre,
>> > >         >>>
>> > >         >>> As you know our initial statement was used by the civil
>> > >         society component
>> > >         >>> of the CSTDWG as advised by Marilia.
>> > >         >>>
>> > >         >>> If you could please send it in a word document that would
>> be
>> > >         super
>> > >         >>> helpful and easy to put up on the Statement Workspace. We
>> > >         will also be
>> > >         >>> sending our Statement to the IGF Secretariat.
>> > >         >>>
>> > >         >>> Kind Regards,
>> > >         >>>
>> > >         >>>
>> > >         >>>
>> > >         >>> --
>> > >         >>> Salanieta Tamanikaiwaimaro aka Sala
>> > >         >>>
>> > >         >>> Tweeter: @SalanietaT
>> > >         >>> Skype:Salanieta.Tamanikaiwaimaro
>> > >         >>> Cell: +679 998 2851 <tel:%2B679%20998%202851>
>> > >         >>>
>> > >         >>>
>> > >         >>>
>> > >         >>
>> > >         >>
>> > >         >>
>> > >         >> --
>> > >         >> “The fundamental cure for poverty is not money but
>> knowledge"
>> > >         Sir William
>> > >         >> Arthur Lewis, Nobel Prize Economics, 1979
>> > >         >
>> > >         >
>> > >         >
>> > >         >
>> > >         > --
>> > >         > Salanieta Tamanikaiwaimaro aka Sala
>> > >         >
>> > >         > Tweeter: @SalanietaT
>> > >         > Skype:Salanieta.Tamanikaiwaimaro
>> > >         > Cell: +679 998 2851 <tel:%2B679%20998%202851>
>> > >         >
>> > >         >
>> > >         >
>> > >         >
>> > >         > ____________________________________________________________
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>> > >
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>> > > Centro de Tecnologia e Sociedade
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>> > ------------------------------------------------------
>> > anriette esterhuysen anriette at apc.org
>> > executive director, association for progressive communications
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>> > ____________________________________________________________
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>> > --
>> > “The fundamental cure for poverty is not money but knowledge" Sir
>> William Arthur Lewis, Nobel Prize Economics, 1979
>> > ____________________________________________________________
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>> ____________________________________________________________
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>
> --
> Salanieta Tamanikaiwaimaro aka Sala
>
> Tweeter: @SalanietaT
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>
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-- 
“The fundamental cure for poverty is not money but knowledge" Sir William
Arthur Lewis, Nobel Prize Economics, 1979
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