[bestbits] Hosting company: Best Bits website deleted

[Jeremy Malcolm]

I just received this message from the hosting company for Best Bits:

> We are sorry to inform you that the hostnode where your VPS is hosted suffered a major RAID card controller failure, which, unfortunately, was so catastrophic as to render all data on the array as unrecoverable. 
> 
> Our engineers have been working today to recover the data from the failed array however we could not recover any sane data held on the array.
> 
> We are really sorry for this loss and are currently building new VPS on a new server with a new RAID 10 disk array. If you have backup of your VPS data then, get in touch and we’ll help you to re-build your VPs.
> 
> As a side note, we have sent the disks off to a specialist data recovery company, however it’s best in the short term to get new VPSs built and brought online. We have no ETA on this as yet or whether any data can be recovered.


This means that the Best Bits website and mailing lists are unavailable until further notice.

I am sending this message not only to the governance list but to the last backup of the Best Bits list that I have, however I know for sure that some people have joined since then.

I have been making backups, but it will take some time to restore (perhaps measured in days), and there may still be some amount of information loss.

I apologise for this disaster, which could not possibly have come at a worse time.

-- 
Dr Jeremy Malcolm
Senior Policy Officer
Consumers International | the global campaigning voice for consumers
Office for Asia-Pacific and the Middle East
Lot 5-1 Wisma WIM, 7 Jalan Abang Haji Openg, TTDI, 60000 Kuala Lumpur, Malaysia
Tel: +60 3 7726 1599

Explore our new Resource Zone - the global consumer movement knowledge hub |http://www.consumersinternational.org/news-and-media/resource-zone

@Consumers_Int | www.consumersinternational.org | www.facebook.com/consumersinternational

Read our email confidentiality notice. Don't print this email unless necessary.

WARNING: This email has not been encrypted. You are strongly recommended to enable PGP or S/MIME encryption at your end. For instructions, see http://jere.my/l/8m.


-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.igcaucus.org/pipermail/bestbits/attachments/20131025/286947e8/attachment.htm>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: signature.asc
Type: application/pgp-signature
Size: 203 bytes
Desc: Message signed with OpenPGP using GPGMail
URL: <http://lists.igcaucus.org/pipermail/bestbits/attachments/20131025/286947e8/attachment.sig>