Suggestions for services for people with disabilities and remote participation aRe: [governance] IGF2012, Remote Connection
Salanieta T. Tamanikaiwaimaro
salanieta.tamanikaiwaimaro at gmail.com
Thu Nov 15 23:07:58 EST 2012
This is excellent, Lee, please thank your students and I agree with their
suggestions.
On Fri, Nov 16, 2012 at 5:02 PM, Lee W McKnight <lmcknigh at syr.edu> wrote:
> Hi,
>
> While this is all fresh in folks minds, I thought I would share some
> recommendations from students in my undergrad 'Information Policy and
> Decisionmaking' class - cc'd - Cineve, Shannon, and Nicholas, who chose to
> focus on IGF and accessibility issues for their class project this
> semester. Their suggestions are generally in line with other suggestions
> made on the list, but include a few specific ideas which might help.
> Following their participation in and review of IGF workshops and remote
> participation procedures, they suggest:
>
>
> *Recommendations for Next IGF Conference:*
>
> *
> *
>
> - All future IGF conferences should have all available services for
> people with disabilities including:
>
> · Assign a DCAD representative on the IGF Secretariat Staff/
> Planning
>
> o Who can serve as a consultant to IGF
>
>
>
> · Have user generated information accessible
>
> o ie Live Captioning Youtube Videos , blogs
>
>
>
> · Create an online training module/webinar to inform presenters
> on how to make accessible presentations
>
>
>
> · Add more accessibility
>
> o Ie Sign Language professionals, hearing aid professionals
>
> ------------------------------
> *From:* tim.g.davies at gmail.com [tim.g.davies at gmail.com] on behalf of Tim
> Davies [tim at practicalparticipation.co.uk]
> *Sent:* Saturday, November 10, 2012 5:02 PM
> *To:* governance at lists.igcaucus.org; Ray Pelletier
> *Cc:* Ginger Paque; Marilia Maciel
> *Subject:* Re: Suggestions for remote participation Re: [governance]
> IGF2012, Remote Connection
>
> Hello Ray,
>
> Many thanks for sharing this.
>
> Having looked through the IETF draft, it appears to address very clearly
> many of the issues that were discussed in the RP workshop at this years IGF.
>
> I would very much encourage any Remote Participation report to IGF
> Secretariat / MAG etc. to use this as a basis for setting out clear
> technical and process principles for future RP.
>
> All best wishes
>
> Tim
>
> On Fri, Nov 9, 2012 at 4:28 PM, Ray Pelletier <rpelletier at isoc.org> wrote:
>
>> All;
>>
>> I just want to invite your attention to some work in the Internet
>> Engineering Task Force (IETF) to establish requirements for want we are
>> calling Remote Participation Services. The IETF is quite keen to provide
>> for non-attendees to our three meetings per year and multiple interim
>> meetings to participate in our Internet Standards Development efforts.
>>
>> That draft can be found here: <
>> https://datatracker.ietf.org/doc/draft-ietf-genarea-rps-reqs/?include_text=1
>> >
>>
>> We have used WebEx and lately have been experimenting with Meetecho,
>> which has endeavored to incorporate the IETF requrements.
>>
>> We are now concluding IETF 85 in Atlanta. At this site you can find
>> recordings of some of the sessions:
>> <http://ietf85.conf.meetecho.com>.
>>
>> Also: <https://www.ietf.org/edu/process-oriented-tutorials.html>
>>
>> I hope this is useful.
>>
>> Ray
>>
>>
>> On Nov 9, 2012, at 9:16 AM, Ginger Paque wrote:
>>
>> Yes, Marilia, this is very important. We will be working on this document
>> before posting to the IGC list and Secretariat. If you--or anyone else--
>> would like to join us, please let me know offlist.
>>
>> We will be actively working to join forces with the DCAD, Tim Davies, and
>> others to work towards a compilation of guidelines, principles and
>> standards for remote participation, in particular to avoid (as noted by
>> Norbert in the session) repeating the same mistakes. We expect to be
>> actively involved in the next open consultation to provide this support to
>> the RP efforts of the IGF Secretariat (Chengetai and Bernard).
>>
>> This is an evolving, maturing process, which cannot be sustained by tech
>> preparation alone. My first impression is that we now have a lot of
>> information that we need, to put together the bigger picture, involving the
>> strategies and awareness-raising of panel design, workshop structure and
>> event planning. We need an organizational structure that counts remote
>> participants as 'real' participants from the beginning. We need not only
>> trained remote moderators, but aware and inclusive panels and panel
>> moderators who consider remote participation to be part of the meeting.
>>
>> Thanks to everyone for their efforts and energy to include the rest of
>> the world, isolated and/or excluded by distance and different access from
>> the meetings in Baku.
>>
>> Best regards,
>> Ginger
>>
>>
>> On 9 November 2012 05:15, Marilia Maciel <mariliamaciel at gmail.com> wrote:
>>
>>> Thanks for the feedback Ginger. The times zones were difficult to
>>> reconcile, but I will look for the transcripts online.
>>> Maybe we could send the result of the discussions of the workshop today
>>> and the suggestions for improvement that will be made on the list as a
>>> contribution to the next Open Consultation.
>>>
>>> Marília
>>>
>>> On Thu, Nov 8, 2012 at 3:37 PM, Ginger Paque <ginger at paque.net> wrote:
>>>
>>>> These are excellent points, Marilia. We have been discussing similar
>>>> ideas, including Pranesh's suggestion that as remote participants we must
>>>> 'make ourselves be noticed'. I think we do need to raise our concerns in a
>>>> dynamic, strong, constructive way to make this possible. I ask that you
>>>> join us tomorrow at WS 52 Remote Participation: Reality and Principles, at
>>>> 11:00 a.m. Baku time, conference room 9, where we will discuss these issues
>>>> and the way forward. We will continue collaborative work on the Remote
>>>> Participation principles, started last year in Nairobi, on an open etherpad
>>>> document. The url and password will be published tomorrow morning. If you
>>>> cannot join us, we will add your points to the document. We invite others
>>>> to make their voices heard, so we can include your points in our final
>>>> document. We hope to see you there, or to include you with our work. This
>>>> is an important issue of access, and must be addressed.
>>>> Obrigada, saludos,
>>>> Ginger
>>>>
>>>>
>>>>
>>>> On 8 November 2012 10:28, Marilia Maciel <mariliamaciel at gmail.com>wrote:
>>>>
>>>>> Hi all,
>>>>>
>>>>> I would like to start a thread of concrete suggestions for improving
>>>>> RP. I know all of us who participated remotely have our impressions of what
>>>>> could be better, so why not share them?
>>>>>
>>>>> My personal views about being a remote participant today - for the
>>>>> first time in the IGF - is that the webcast of all sessions and the
>>>>> captioning are tremendous tools, the existence of hubs multiplies IGF
>>>>> discussions, and the fact that RP is available to any individual in the
>>>>> world is a remarkable sign of openness. But, in spite of all the undeniable
>>>>> achievements, progress needs to be made to ensure inclusion of views of
>>>>> remote participants into the IGF debate.
>>>>>
>>>>> That difficulty, in my opinion, has to do with one main reason: In
>>>>> spite of the huge number of remote participants (47 hubs, more than 800
>>>>> people last year), the *methodology of most workshop sessions* *remains
>>>>> unchanged*. We have not adjust to the new reality and the sessions
>>>>> are planned exclusively for those who are physically in the IGF. One
>>>>> possible reason for that could be that we have too many sessions on the
>>>>> schedule and too many issues to discuss. My feeling was that session
>>>>> moderators were so under pressure that, on the heat of the debate, they
>>>>> tended to see remote participants as an obstacle to "moving the discussion
>>>>> forward", not as IGF participants.
>>>>>
>>>>> Maybe* less and longer sessions* on IGF schedule would reduce
>>>>> pressure. Time pressure makes people impatient with the difficulties that
>>>>> non-native English speakers may have, or with occasional technical
>>>>> glitches, which we need to cope with, if we really want to include remote
>>>>> participants. It is up to us to decide what we value the most as a
>>>>> community: Speed of discussions? Inclusion? Sometimes they are in a
>>>>> trade-off.
>>>>>
>>>>> It would be important to r*educe the distance between remote
>>>>> participants and the session moderator*. Most session moderators
>>>>> don't remember to look at the screen and check if questions are popping up
>>>>> in Webex. So remote participants lose the "timing" of making interventions.
>>>>> Maybe we could establish a procedure so remote participants could *send
>>>>> questions to the session moderator before the IGF*, so he could
>>>>> incorporate some of them into his own set of questions to the panelists.
>>>>> For the "live" questions, the remote participation moderator should have a
>>>>> *clear visual way* to sign to the session moderator that a remote
>>>>> question has been asked, like raising a red flag. Of course, audio
>>>>> interventions need to be more encouraged, even if their moment needs to be
>>>>> carefully planned and agreed upon between the session moderators and the
>>>>> technical team.
>>>>>
>>>>> *There should not be a session without a remote moderator*. Imagine
>>>>> someone who blocked her agenda to participate in a workshop and then,
>>>>> surprise: you stay in a room talking to the walls. If remote participation
>>>>> is an integral part of the IGF, this is unacceptable. Workshops without
>>>>> remote moderators should not be approved (for real), and those physically
>>>>> present in the room should confirm if the moderator is indeed there. As a
>>>>> last resort, anyone could take the role of being a moderator in case the
>>>>> person is missing.
>>>>>
>>>>> My main point is that, in spite of the technical improvements that
>>>>> should always be made, *making remote participation inclusive is up
>>>>> to the community, especially of those who plan the sessions*. Some
>>>>> organizers did a great job in linking up with remote hubs, planing for the
>>>>> participation of remote speakers and participants. But I seems they were
>>>>> still a minority.
>>>>>
>>>>> To mention the *technical aspects*, to me the greater problem was
>>>>> lack of integration between webex, webcast and captioning. Going back and
>>>>> forth in different windows was not practical. On a positive side, the
>>>>> quality of the image of the webcast seemed to be better, and the cameras
>>>>> were placed in a better position inside the room. It helped to read facial
>>>>> and body expressions.
>>>>>
>>>>> One last point: some time ago, it was proposed that a task force
>>>>> would be created to *exchange knowledge and best practices regarding
>>>>> RP* with other organizations that have also been struggling and
>>>>> making progress at it, such as ITU (and many others as a matter of fact) in
>>>>> the UN. I don't know why it did not fly. I hope that political
>>>>> sensitivities do not hamper what could be a fruitful dialogue about a topic
>>>>> that is a common challenge.
>>>>>
>>>>> Best wishes and a safe journey to all returning from Baku!
>>>>>
>>>>> Marília
>>>>>
>>>>>
>>>>> On Thu, Nov 8, 2012 at 9:38 AM, Imran Ahmed Shah <ias_pk at yahoo.com>wrote:
>>>>>
>>>>>> Hi all,
>>>>>> I was logged into Room #10 remotely, webex but there was no other
>>>>>> attendee.
>>>>>> The webex Schedule (as on 6th and 7th) has single first day
>>>>>> pre-meeting of 5th Nov but after refreshing promt appear for login and
>>>>>> after login it connected me Room # 7th Nov meeting.
>>>>>>
>>>>>> I keep trying to obtain response from Moderator (Ms Nina), but
>>>>>> could not established interactive response, and I do not know that have she
>>>>>> read my text input or not. I think Moderator was too busy in the
>>>>>> meeting physically and given zero importance to single Remote Participant.
>>>>>> So, RP was useless.
>>>>>>
>>>>>> Regards
>>>>>>
>>>>>> Imran
>>>>>> (for IGFPAK)
>>>>>>
>>>>>>
>>>>>>
>>>>>> ------------------------------
>>>>>> *From:* Jean-Yves GATETE <gate.one205 at yahoo.fr>
>>>>>> *To:* "governance at lists.igcaucus.org" <governance at lists.igcaucus.org>;
>>>>>> Rudi Vansnick <rudi.vansnick at isoc.be>
>>>>>> *Sent:* Thursday, 8 November 2012, 3:18
>>>>>> *Subject:* Re: [governance] IGF2012, Remote Connection
>>>>>>
>>>>>> Hi all,
>>>>>> as Mr Rudi, I ve been following via that webcast tool too. I have
>>>>>> the same problem too and the Room10 is not working either.
>>>>>>
>>>>>> Wishing you all the best,
>>>>>>
>>>>>> Jean-Yves GATETE
>>>>>>
>>>>>> *De :* Rudi Vansnick <rudi.vansnick at isoc.be>
>>>>>> *À :* Crepin-Leblond Olivier <ocl at gih.com>
>>>>>> *Cc :* governance at lists.igcaucus.org
>>>>>> *Envoyé le :* Jeudi 8 novembre 2012 10h54
>>>>>> *Objet :* Re: [governance] IGF2012, Remote Connection
>>>>>>
>>>>>> I've used the remote participation tools daily (till today). The
>>>>>> webex allows to participate through the chat and the Q&A windows, but the
>>>>>> webcast is always giving me the same error.
>>>>>> If I want to see the room I have to use the webcast tool (
>>>>>> http://webcast.igf2012.com/) , which is of course not fully
>>>>>> synchronised with the webex session. From room 6 till room 9 the audio in
>>>>>> the webcast is very low. With the volume on the max here I can hardly
>>>>>> understand the speakers.
>>>>>>
>>>>>> The descriptions of the rooms workshops in the webcast window is not
>>>>>> updated and gives sometimes wrong session information.
>>>>>>
>>>>>> Rudi Vansnick
>>>>>> ------------------ Internet Society Belgium ---------------------
>>>>>> President - CEO Tel +32/(0)9/329.39.16
>>>>>> rudi.vansnick at isoc.be Mobile +32/(0)475/28.16.32
>>>>>> Dendermondesteenweg 143 B-9070 Destelbergen
>>>>>> www.internetsociety.be "The Internet is for everyone"
>>>>>>
>>>>>> Op 8-nov-2012, om 04:29 heeft Olivier MJ Crepin-Leblond het volgende
>>>>>> geschreven:
>>>>>>
>>>>>> > I suppose rp has probably been flooded with enquiries.
>>>>>> > Since the beginning of the week, I saw Bernard run around trying to
>>>>>> fix
>>>>>> > things.
>>>>>> > The remote participation computers running Webex are all wired in
>>>>>> and
>>>>>> > appear to work well but the network sometimes goes through some
>>>>>> periods
>>>>>> > of being very slow. This is when the WIFI works and guess what, the
>>>>>> WIFI
>>>>>> > does not work well at all. In fact, I have spent complete afternoons
>>>>>> > without WIFI. (not enough IPv4 addresses to allocate -- and no IPv6
>>>>>> > connectivity at all in case you ask)
>>>>>> >
>>>>>> > Whilst so far, I have been super impressed with the host country,
>>>>>> this
>>>>>> > is, in my opinion, the poorest Internet connectivity we've had at
>>>>>> the
>>>>>> > venue in recent IGFs. <sigh>
>>>>>> >
>>>>>> > Kind regards,
>>>>>> >
>>>>>> > Olivier
>>>>>> >
>>>>>> > On 07/11/2012 00:04, Norbert Bollow wrote:
>>>>>> >> On Tue, Nov 6, 2012 at 8:16 PM, shaila mistry <shailam at yahoo.com>
>>>>>> wrote:
>>>>>> >>> Hi everyone
>>>>>> >>> I too have tried several times to participate. Each time I am
>>>>>> sent a
>>>>>> >>> different route of downloads and logins , finally leading to a
>>>>>> dead end.
>>>>>> >>> Please advise what can be done ?
>>>>>> >>> Shaila Rao Mistry
>>>>>> >> Have you tried contacting
>>>>>> >>
>>>>>> >> "Remote Participation general help" <rp at intgovforum.org>
>>>>>> >>
>>>>>> >> ?
>>>>>> >>
>>>>>> >> Do they respond?
>>>>>> >>
>>>>>> >> If yes, what are they saying?
>>>>>> >>
>>>>>> >> If no, let us know, so that we can push locally for those help
>>>>>> email
>>>>>> >> addresses to be handled in a meaningful way.
>>>>>> >>
>>>>>> >> In the long run, what we need is funding to put a competent person
>>>>>> in
>>>>>> >> charge of ensuring in an ongoing manner (year after year) that IGF
>>>>>> >> remote participation is made available in a way that can be
>>>>>> expected
>>>>>> >> to work (which presupposes learning from what went wrong in earlier
>>>>>> >> years, and it presupposes serious testing well before the first
>>>>>> day of
>>>>>> >> the IGF). It is simply unacceptable for an entirely new technical
>>>>>> team
>>>>>> >> to put in charge of remote participation every year, and the remote
>>>>>> >> participation infrastructure again and again being so absurdly
>>>>>> >> unreliable.)
>>>>>> >>
>>>>>> >> Greetings,
>>>>>> >> Norbert
>>>>>> >>
>>>>>> >
>>>>>> > --
>>>>>> > Olivier MJ Crépin-Leblond, PhD
>>>>>> > http://www.gih.com/ocl.html
>>>>>> >
>>>>>> >
>>>>>> > ____________________________________________________________
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>>>>>>
>>>>>>
>>>>>> ____________________________________________________________
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>>>>>>
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>>>>>>
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>>>>>>
>>>>>
>>>>>
>>>>> --
>>>>> Centro de Tecnologia e Sociedade
>>>>> FGV Direito Rio
>>>>>
>>>>> Center for Technology and Society
>>>>> Getulio Vargas Foundation
>>>>> Rio de Janeiro - Brazil
>>>>>
>>>>> ____________________________________________________________
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>>>>
>>>
>>>
>>> --
>>> Centro de Tecnologia e Sociedade
>>> FGV Direito Rio
>>>
>>> Center for Technology and Society
>>> Getulio Vargas Foundation
>>> Rio de Janeiro - Brazil
>>>
>>
>> ____________________________________________________________
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>
>
> --
>
>
> http://www.timdavies.org.uk
> 07834 856 303.
> @timdavies
>
> Co-director of Practical Participation:
> http://www.practicalparticipation.co.uk
> --------------------------
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--
Salanieta Tamanikaiwaimaro aka Sala
P.O. Box 17862
Suva
Fiji
Twitter: @SalanietaT
Skype:Salanieta.Tamanikaiwaimaro
Tel: +679 3544828
Fiji Cell: +679 998 2851
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