[governance] Facebook customer outreach on privacy policy backfires

[Roland Perry]

In message <0e1f01cdd806$430c85f0$c92591d0$@gmail.com>, at 02:15:32 on 
Wed, 12 Dec 2012, michael gurstein <gurstein at gmail.com> writes
>Facebook held a governance vote that closed yesterday and received more than
>650,000 votes from its site users. In that vote 88 per cent voted for
>"Existing Documents: The current SRR and Data Use Policy" while a mere 12
>per cent voted for "Proposed Documents: The proposed SRR and Data Use
>Policy."
>
>If you have no idea what that really means, you can be excused. Facebook's
>use of legal jargon is only one of the layers of confusion the social
>network has created around this issue

It's not just the changes which are somewhat opaque, even the way the 
current privacy, security and audience settings work (under the current 
policy) is too complicated for the average user.

That's why I'm involved in a project called www.safer-settings.com, 
which offers to secure the Facebook settings of vulnerable users who are 
being harassed or stalked using Facebook.

Telling people to close their account is not-an-option, as that denies 
them access to their support networks, in the same way that many users 
regard it as not-an-option to say "no" to the Facebook Policies and deny 
themselves membership.
-- 
Roland Perry

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