<html><head><meta http-equiv="Content-Type" content="text/html charset=us-ascii"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;">Milton,<div><br><div><div>On Dec 2, 2013, at 9:20 AM, Milton L Mueller <<a href="mailto:mueller@syr.edu">mueller@syr.edu</a>> wrote:</div><blockquote type="cite"><span style="color: rgb(31, 73, 125); font-family: Calibri, sans-serif; font-size: 15px;">Those later examples, however, are not things that could be corrected through an external oversight or audit authority. [...]</span></blockquote><blockquote type="cite"><div lang="EN-US" link="blue" vlink="purple"><div class="WordSection1"><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">What you are talking about is some form of performance requirement in the first case [IANA function performance being abysmal], and bad policies in the second case [IANA</span><span style="color: rgb(31, 73, 125); font-family: Calibri, sans-serif; font-size: 11pt;"> </span><span style="color: rgb(31, 73, 125); font-family: Calibri, sans-serif; font-size: 11pt;">inappropriately </span><span style="color: rgb(31, 73, 125); font-family: Calibri, sans-serif; font-size: 11pt;">refusing to perform services].</span></p></div></div></blockquote><br></div></div><div>In the first case, the performance requirement is specified by a SLA between the IAOC and ICANN regarding the execution of the IANA protocol parameter function. I personally believe the oversight function can/should ensure conformance to the SLAs ICANN and other parties mutually agree to. I believe (not positive: full implementation came after I left ICANN) NTIA does verify ICANN as the IANA Functions Operator is meeting its agreed upon SLAs (the oversight role does not specify the SLAs of course).</div><div><br></div><div>In the second case, I'm fairly certain this was an implementation issue: my understanding (may be wrong: before my time at ICANN) is that IANA staff were directed not to make certain changes unless an agreement was signed and this was against actual policy of the time. I've been told requiring signed agreements prior to performing services was actually explicitly disallowed in an amendment to the IANA functions contract.</div><div><br></div><div>I would argue that in both of these cases, the oversight role performed by NTIA was exercised to ensure that ICANN was performing its duties according to agreed upon policies.</div><div><br></div><div>Regards,</div><div>-drc</div><div><br></div><style><!--
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