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</o:shapelayout></xml><![endif]--></head><body lang=EN-IN link=blue vlink=purple style='tab-interval:36.0pt'><div class=WordSection1><p class=MsoNormal><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family:"Times New Roman";color:#1F497D'>And together with that, do we have any statistics on the number of people with disabilities participating in the event?<span style='mso-spacerun:yes'> </span>Maybe a breakup on which sort of services they require [closed captioning, ASL interpretation, wheelchair attendants / service animals, medication ..]<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;mso-bidi-font-size:11.0pt;font-family:"Calibri","sans-serif";mso-bidi-font-family:"Times New Roman";color:#1F497D'><o:p> </o:p></span></p><div style='border:none;border-left:solid blue 1.5pt;padding:0cm 0cm 0cm 4.0pt'><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-font-family:"Times New Roman";mso-ansi-language:EN-US'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-font-family:"Times New Roman";mso-ansi-language:EN-US'> governance-request@lists.igcaucus.org [mailto:governance-request@lists.igcaucus.org] <b>On Behalf Of </b>Lee W McKnight<br><b>Sent:</b> 16 November 2012 09:33<br><b>To:</b> governance@lists.igcaucus.org; Tim Davies; Ray Pelletier<br><b>Cc:</b> Shannon Michelle Tremblay; Cineve Arial Gibbons; Nicholas Donato Dalbis<br><b>Subject:</b> RE: Suggestions for services for people with disabilities and remote participation aRe: [governance] IGF2012, Remote Connection<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><div><div><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-font-family:"Times New Roman";color:black'>Hi,<br><br>While this is all fresh in folks minds, I thought I would share some recommendations from students in my undergrad 'Information Policy and Decisionmaking' class - cc'd - Cineve, Shannon, and Nicholas, who chose to focus on IGF and accessibility issues for their class project this semester. Their suggestions are generally in line with other suggestions made on the list, but include a few specific ideas which might help. Following their participation in and review of IGF workshops and remote participation procedures, they suggest:<br style='mso-special-character:line-break'><![if !supportLineBreakNewLine]><br style='mso-special-character:line-break'><![endif]><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='color:black'>Recommendations for Next IGF Conference:</span></b><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:black'><o:p> </o:p></span></p><ul style='margin-top:0cm' type=disc><li class=MsoNormal style='color:black;margin-top:.1pt;margin-bottom:.1pt;mso-list:l0 level1 lfo1;tab-stops:list 36.0pt;vertical-align:baseline'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman"'>All future IGF conferences should have all available services for people with disabilities including:</span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-font-family:"Times New Roman"'><o:p></o:p></span></li></ul><p class=MsoNormal style='mso-margin-top-alt:.1pt;margin-right:0cm;margin-bottom:.1pt;margin-left:54.0pt;text-indent:-18.0pt;vertical-align:baseline'><span style='font-size:10.0pt;font-family:Symbol;color:black'>·</span><span style='font-size:7.0pt;color:black'> </span><span style='font-family:"Arial","sans-serif";color:black'>Assign a DCAD representative on the IGF Secretariat Staff/ Planning </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:.1pt;margin-right:0cm;margin-bottom:.1pt;margin-left:90.0pt;text-indent:-18.0pt;vertical-align:baseline'><span style='font-size:10.0pt;font-family:"Courier New";color:black'>o</span><span style='font-size:7.0pt;color:black'> </span><span style='font-family:"Arial","sans-serif";color:black'>Who can serve as a consultant to IGF </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:.1pt;margin-right:0cm;margin-bottom:.1pt;margin-left:90.0pt;vertical-align:baseline'><span style='font-family:"Arial","sans-serif";color:black'> </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:.1pt;margin-right:0cm;margin-bottom:.1pt;margin-left:54.0pt;text-indent:-18.0pt;vertical-align:baseline'><span style='font-size:10.0pt;font-family:Symbol;color:black'>·</span><span style='font-size:7.0pt;color:black'> </span><span style='font-family:"Arial","sans-serif";color:black'>Have user generated information accessible</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:.1pt;margin-right:0cm;margin-bottom:.1pt;margin-left:90.0pt;text-indent:-18.0pt;vertical-align:baseline'><span style='font-size:10.0pt;font-family:"Courier New";color:black'>o</span><span style='font-size:7.0pt;color:black'> </span><span style='font-family:"Arial","sans-serif";color:black'>ie Live Captioning Youtube Videos , blogs </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:.1pt;margin-right:0cm;margin-bottom:.1pt;margin-left:90.0pt;vertical-align:baseline'><span style='font-family:"Arial","sans-serif";color:black'> </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:.1pt;margin-right:0cm;margin-bottom:.1pt;margin-left:54.0pt;text-indent:-18.0pt;vertical-align:baseline'><span style='font-size:10.0pt;font-family:Symbol;color:black'>·</span><span style='font-size:7.0pt;color:black'> </span><span style='font-family:"Arial","sans-serif";color:black'>Create an online training module/webinar to inform presenters on how to make accessible presentations </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:.1pt;margin-right:0cm;margin-bottom:.1pt;margin-left:54.0pt;vertical-align:baseline'><span style='font-family:"Arial","sans-serif";color:black'> </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:.1pt;margin-right:0cm;margin-bottom:.1pt;margin-left:54.0pt;text-indent:-18.0pt;vertical-align:baseline'><span style='font-size:10.0pt;font-family:Symbol;color:black'>·</span><span style='font-size:7.0pt;color:black'> </span><span style='font-family:"Arial","sans-serif";color:black'>Add more accessibility</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:.1pt;margin-right:0cm;margin-bottom:.1pt;margin-left:90.0pt;text-indent:-18.0pt;vertical-align:baseline'><span style='font-size:10.0pt;font-family:"Courier New";color:black'>o</span><span style='font-size:7.0pt;color:black'> </span><span style='font-family:"Arial","sans-serif";color:black'>Ie Sign Language professionals, hearing aid professionals</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-font-family:"Times New Roman";color:black'> <o:p></o:p></span></p><div><div class=MsoNormal align=center style='text-align:center'><span style='mso-fareast-font-family:"Times New Roman";color:black'><hr size=2 width="100%" align=center></span></div><div id=divRpF73589><p class=MsoNormal style='margin-bottom:12.0pt;mso-outline-level:1'><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-font-family:"Times New Roman";color:black'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-font-family:"Times New Roman";color:black'> <a href="mailto:tim.g.davies@gmail.com">tim.g.davies@gmail.com</a> [tim.g.davies@gmail.com] on behalf of Tim Davies [tim@practicalparticipation.co.uk]<br><b>Sent:</b> Saturday, November 10, 2012 5:02 PM<br><b>To:</b> <a href="mailto:governance@lists.igcaucus.org">governance@lists.igcaucus.org</a>; Ray Pelletier<br><b>Cc:</b> Ginger Paque; Marilia Maciel<br><b>Subject:</b> Re: Suggestions for remote participation Re: [governance] IGF2012, Remote Connection</span><span style='mso-fareast-font-family:"Times New Roman";color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'>Hello Ray, <o:p></o:p></span></p><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'>Many thanks for sharing this.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'>Having looked through the IETF draft, it appears to address very clearly many of the issues that were discussed in the RP workshop at this years IGF.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'>I would very much encourage any Remote Participation report to IGF Secretariat / MAG etc. to use this as a basis for setting out clear technical and process principles for future RP. <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'>All best wishes<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'>Tim<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'><o:p> </o:p></span></p><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'>On Fri, Nov 9, 2012 at 4:28 PM, Ray Pelletier <<a href="mailto:rpelletier@isoc.org" target="_blank">rpelletier@isoc.org</a>> wrote:<o:p></o:p></span></p><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'>All; <o:p></o:p></span></p><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'>I just want to invite your attention to some work in the Internet Engineering Task Force (IETF) to establish requirements for want we are calling Remote Participation Services. The IETF is quite keen to provide for non-attendees to our three meetings per year and multiple interim meetings to participate in our Internet Standards Development efforts.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'>That draft can be found here: <<a href="https://datatracker.ietf.org/doc/draft-ietf-genarea-rps-reqs/?include_text=1" target="_blank">https://datatracker.ietf.org/doc/draft-ietf-genarea-rps-reqs/?include_text=1</a>><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'>We have used WebEx and lately have been experimenting with Meetecho, which has endeavored to incorporate the IETF requrements.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'>We are now concluding IETF 85 in Atlanta. At this site you can find recordings of some of the sessions:<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'><<a href="http://ietf85.conf.meetecho.com" target="_blank">http://ietf85.conf.meetecho.com</a>>.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'>Also: <<a href="https://www.ietf.org/edu/process-oriented-tutorials.html" target="_blank">https://www.ietf.org/edu/process-oriented-tutorials.html</a>><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'>I hope this is useful.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:#888888'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:#888888'>Ray<o:p></o:p></span></p></div><div><div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'><o:p> </o:p></span></p></div><div><div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'>On Nov 9, 2012, at 9:16 AM, Ginger Paque wrote:<o:p></o:p></span></p></div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'><br style='mso-special-character:line-break'><![if !supportLineBreakNewLine]><br style='mso-special-character:line-break'><![endif]><o:p></o:p></span></p><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'>Yes, Marilia, this is very important. We will be working on this document before posting to the IGC list and Secretariat. If you--or anyone else-- would like to join us, please let me know offlist. <br><br>We will be actively working to join forces with the DCAD, Tim Davies, and others to work towards a compilation of guidelines, principles and standards for remote participation, in particular to avoid (as noted by Norbert in the session) repeating the same mistakes. We expect to be actively involved in the next open consultation to provide this support to the RP efforts of the IGF Secretariat (Chengetai and Bernard).<br><br>This is an evolving, maturing process, which cannot be sustained by tech preparation alone. My first impression is that we now have a lot of information that we need, to put together the bigger picture, involving the strategies and awareness-raising of panel design, workshop structure and event planning. We need an organizational structure that counts remote participants as 'real' participants from the beginning. We need not only trained remote moderators, but aware and inclusive panels and panel moderators who consider remote participation to be part of the meeting.<br><br>Thanks to everyone for their efforts and energy to include the rest of the world, isolated and/or excluded by distance and different access from the meetings in Baku.<br><br>Best regards,<br>Ginger<o:p></o:p></span></p><div><p class=MsoNormal style='margin-bottom:12.0pt'><span style='mso-fareast-font-family:"Times New Roman";color:black'><o:p> </o:p></span></p><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'>On 9 November 2012 05:15, Marilia Maciel <<a href="mailto:mariliamaciel@gmail.com" target="_blank">mariliamaciel@gmail.com</a>> wrote:<o:p></o:p></span></p><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'>Thanks for the feedback Ginger. The times zones were difficult to reconcile, but I will look for the transcripts online. <o:p></o:p></span></p><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'>Maybe we could send the result of the discussions of the workshop today and the suggestions for improvement that will be made on the list as a contribution to the next Open Consultation.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal style='margin-bottom:12.0pt'><span style='mso-fareast-font-family:"Times New Roman";color:black'>Marília<o:p></o:p></span></p><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'>On Thu, Nov 8, 2012 at 3:37 PM, Ginger Paque <<a href="mailto:ginger@paque.net" target="_blank">ginger@paque.net</a>> wrote:<o:p></o:p></span></p><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'>These are excellent points, Marilia. We have been discussing similar ideas, including Pranesh's suggestion that as remote participants we must 'make ourselves be noticed'. I think we do need to raise our concerns in a dynamic, strong, constructive way to make this possible. I ask that you join us tomorrow at WS 52 Remote Participation: Reality and Principles, at 11:00 a.m. Baku time, conference room 9, where we will discuss these issues and the way forward. We will continue collaborative work on the Remote Participation principles, started last year in Nairobi, on an open etherpad document. The url and password will be published tomorrow morning. If you cannot join us, we will add your points to the document. We invite others to make their voices heard, so we can include your points in our final document. We hope to see you there, or to include you with our work. This is an important issue of access, and must be addressed.<br>Obrigada, saludos,<br>Ginger <o:p></o:p></span></p><div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'><o:p> </o:p></span></p><div><p class=MsoNormal style='margin-bottom:12.0pt'><span style='mso-fareast-font-family:"Times New Roman";color:black'><o:p> </o:p></span></p><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'>On 8 November 2012 10:28, Marilia Maciel <<a href="mailto:mariliamaciel@gmail.com" target="_blank">mariliamaciel@gmail.com</a>> wrote:<o:p></o:p></span></p><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'>Hi all,<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'>I would like to start a thread of concrete suggestions for improving RP. I know all of us who participated remotely have our impressions of what could be better, so why not share them?<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'>My personal views about being a remote participant today - for the first time in the IGF - is that the webcast of all sessions and the captioning are tremendous tools, the existence of hubs multiplies IGF discussions, and the fact that RP is available to any individual in the world is a remarkable sign of openness. But, in spite of all the undeniable achievements, progress needs to be made to ensure inclusion of views of remote participants into the IGF debate.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'>That difficulty, in my opinion, has to do with one main reason: In spite of the huge number of remote participants (47 hubs, more than 800 people last year), the <u>methodology of most workshop sessions</u> <u>remains unchanged</u>. We have not adjust to the new reality and the sessions are planned exclusively for those who are physically in the IGF. One possible reason for that could be that we have too many sessions on the schedule and too many issues to discuss. My feeling was that session moderators were so under pressure that, on the heat of the debate, they tended to see remote participants as an obstacle to "moving the discussion forward", not as IGF participants. <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'>Maybe<u> less and longer sessions</u> on IGF schedule would reduce pressure. Time pressure makes people impatient with the difficulties that non-native English speakers may have, or with occasional technical glitches, which we need to cope with, if we really want to include remote participants. It is up to us to decide what we value the most as a community: Speed of discussions? Inclusion? Sometimes they are in a trade-off.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'>It would be important to r<u>educe the distance between remote participants and the session moderator</u>. Most session moderators don't remember to look at the screen and check if questions are popping up in Webex. So remote participants lose the "timing" of making interventions. Maybe we could establish a procedure so remote participants could <u>send questions to the session moderator before the IGF</u>, so he could incorporate some of them into his own set of questions to the panelists. For the "live" questions, the remote participation moderator should have a <u>clear visual way</u> to sign to the session moderator that a remote question has been asked, like raising a red flag. Of course, audio interventions need to be more encouraged, even if their moment needs to be carefully planned and agreed upon between the session moderators and the technical team. <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><u><span style='mso-fareast-font-family:"Times New Roman";color:black'>There should not be a session without a remote moderator</span></u><span style='mso-fareast-font-family:"Times New Roman";color:black'>. Imagine someone who blocked her agenda to participate in a workshop and then, surprise: you stay in a room talking to the walls. If remote participation is an integral part of the IGF, this is unacceptable. Workshops without remote moderators should not be approved (for real), and those physically present in the room should confirm if the moderator is indeed there. As a last resort, anyone could take the role of being a moderator in case the person is missing. <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'>My main point is that, in spite of the technical improvements that should always be made, <u>making remote participation inclusive is up to the community, especially of those who plan the sessions</u>. Some organizers did a great job in linking up with remote hubs, planing for the participation of remote speakers and participants. But I seems they were still a minority. <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'>To mention the <u>technical aspects</u>, to me the greater problem was lack of integration between webex, webcast and captioning. Going back and forth in different windows was not practical. On a positive side, the quality of the image of the webcast seemed to be better, and the cameras were placed in a better position inside the room. It helped to read facial and body expressions.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'>One last point: some time ago, it was proposed that a task force would be created to <u>exchange knowledge and best practices regarding RP</u> with other organizations that have also been struggling and making progress at it, such as ITU (and many others as a matter of fact) in the UN. I don't know why it did not fly. I hope that political sensitivities do not hamper what could be a fruitful dialogue about a topic that is a common challenge. <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'>Best wishes and a safe journey to all returning from Baku!<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'>Marília <o:p></o:p></span></p></div><div><p class=MsoNormal style='margin-bottom:12.0pt'><span style='mso-fareast-font-family:"Times New Roman";color:black'> <o:p></o:p></span></p><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'>On Thu, Nov 8, 2012 at 9:38 AM, Imran Ahmed Shah <<a href="mailto:ias_pk@yahoo.com" target="_blank">ias_pk@yahoo.com</a>> wrote:<o:p></o:p></span></p><div><div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black'>Hi all, <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black'>I was logged into Room #10 remotely, webex but there was no other attendee.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black'>The webex Schedule (as on 6th and 7th) has single first day pre-meeting of 5th Nov but after refreshing promt appear for login and after login it connected me Room # 7th Nov meeting.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black'>I keep trying to obtain response from Moderator (Ms Nina), but could not established interactive response, and I do not know that have she read my text input or not. I think Moderator was too busy in the meeting physically and given zero importance to single Remote Participant. So, RP was useless.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black'>Regards<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black'>Imran<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black'>(for IGFPAK)<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black'><o:p> </o:p></span></p></div><div><blockquote style='border:none;border-left:solid #1010FF 1.5pt;padding:0cm 0cm 0cm 4.0pt;margin-left:3.75pt;margin-top:3.75pt;margin-bottom:5.0pt'><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black'><o:p> </o:p></span></p><div><div><div><div class=MsoNormal align=center style='text-align:center'><span style='font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black'><hr size=1 width="100%" align=center></span></div><p class=MsoNormal style='mso-outline-level:1'><b><span style='font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black'>From:</span></b><span style='font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black'> Jean-Yves GATETE <<a href="mailto:gate.one205@yahoo.fr" target="_blank">gate.one205@yahoo.fr</a>><br><b>To:</b> "<a href="mailto:governance@lists.igcaucus.org" target="_blank">governance@lists.igcaucus.org</a>" <<a href="mailto:governance@lists.igcaucus.org" target="_blank">governance@lists.igcaucus.org</a>>; Rudi Vansnick <<a href="mailto:rudi.vansnick@isoc.be" target="_blank">rudi.vansnick@isoc.be</a>> <br><b>Sent:</b> Thursday, 8 November 2012, 3:18<br><b>Subject:</b> Re: [governance] IGF2012, Remote Connection</span><span style='mso-fareast-font-family:"Times New Roman";color:black'><o:p></o:p></span></p></div><div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'><o:p> </o:p></span></p><div><div><div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'>Hi all,<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'>as Mr Rudi, I ve been following via that webcast tool too. I have the same problem too and the Room10 is not working either. <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'>Wishing you all the best,<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'>Jean-Yves GATETE<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'><o:p> </o:p></span></p></div><div><div><div><p class=MsoNormal style='mso-outline-level:1'><b><span style='font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black'>De :</span></b><span style='font-family:"Arial","sans-serif";mso-fareast-font-family:"Times New Roman";color:black'> Rudi Vansnick <<a href="mailto:rudi.vansnick@isoc.be" target="_blank">rudi.vansnick@isoc.be</a>><br><b>À :</b> Crepin-Leblond Olivier <<a href="mailto:ocl@gih.com" target="_blank">ocl@gih.com</a>> <br><b>Cc :</b> <a href="mailto:governance@lists.igcaucus.org" target="_blank">governance@lists.igcaucus.org</a> <br><b>Envoyé le :</b> Jeudi 8 novembre 2012 10h54<br><b>Objet :</b> Re: [governance] IGF2012, Remote Connection</span><span style='mso-fareast-font-family:"Times New Roman";color:black'><o:p></o:p></span></p></div><p class=MsoNormal style='margin-bottom:12.0pt'><span style='mso-fareast-font-family:"Times New Roman";color:black'><br>I've used the remote participation tools daily (till today). The webex allows to participate through the chat and the Q&A windows, but the webcast is always giving me the same error.<br>If I want to see the room I have to use the webcast tool (<a href="http://webcast.igf2012.com/" target="_blank">http://webcast.igf2012.com/</a>) , which is of course not fully synchronised with the webex session. From room 6 till room 9 the audio in the webcast is very low. With the volume on the max here I can hardly understand the speakers.<br><br>The descriptions of the rooms workshops in the webcast window is not updated and gives sometimes wrong session information.<br><br>Rudi Vansnick<br>------------------ Internet Society Belgium ---------------------<br>President - CEO Tel <a href="tel:%2B32%2F%280%299%2F329.39.16" target="_blank">+32/(0)9/329.39.16</a><br><a href="mailto:rudi.vansnick@isoc.be" target="_blank">rudi.vansnick@isoc.be</a> Mobile <a href="tel:%2B32%2F%280%29475%2F28.16.32" target="_blank">+32/(0)475/28.16.32</a><br>Dendermondesteenweg 143 B-9070 Destelbergen<br><a href="http://www.internetsociety.be/" target="_blank">www.internetsociety.be</a> "The Internet is for everyone"<br><br>Op 8-nov-2012, om 04:29 heeft Olivier MJ Crepin-Leblond het volgende geschreven:<br><br>> I suppose rp has probably been flooded with enquiries.<br>> Since the beginning of the week, I saw Bernard run around trying to fix<br>> things.<br>> The remote participation computers running Webex are all wired in and<br>> appear to work well but the network sometimes goes through some periods<br>> of being very slow. This is when the WIFI works and guess what, the WIFI<br>> does not work well at all. In fact, I have spent complete afternoons<br>> without WIFI. (not enough IPv4 addresses to allocate -- and no IPv6<br>> connectivity at all in case you ask)<br>> <br>> Whilst so far, I have been super impressed with the host country, this<br>> is, in my opinion, the poorest Internet connectivity we've had at the<br>> venue in recent IGFs. <sigh><br>> <br>> Kind regards,<br>> <br>> Olivier<br>> <br>> On 07/11/2012 00:04, Norbert Bollow wrote:<br>>> On Tue, Nov 6, 2012 at 8:16 PM, shaila mistry <<a href="mailto:shailam@yahoo.com" target="_blank">shailam@yahoo.com</a>> wrote:<br>>>> Hi everyone<br>>>> I too have tried several times to participate. Each time I am sent a<br>>>> different route of downloads and logins , finally leading to a dead end.<br>>>> Please advise what can be done ?<br>>>> Shaila Rao Mistry<br>>> Have you tried contacting<br>>> <br>>> "Remote Participation general help" <<a href="mailto:rp@intgovforum.org" target="_blank">rp@intgovforum.org</a>><br>>> <br>>> ?<br>>> <br>>> Do they respond?<br>>> <br>>> If yes, what are they saying?<br>>> <br>>> If no, let us know, so that we can push locally for those help email<br>>> addresses to be handled in a meaningful way.<br>>> <br>>> In the long run, what we need is funding to put a competent person in<br>>> charge of ensuring in an ongoing manner (year after year) that IGF<br>>> remote participation is made available in a way that can be expected<br>>> to work (which presupposes learning from what went wrong in earlier<br>>> years, and it presupposes serious testing well before the first day of<br>>> the IGF). It is simply unacceptable for an entirely new technical team<br>>> to put in charge of remote participation every year, and the remote<br>>> participation infrastructure again and again being so absurdly<br>>> unreliable.)<br>>> <br>>> Greetings,<br>>> Norbert<br>>> <br>> <br>> -- <br>> Olivier MJ Crépin-Leblond, PhD<br>> <a href="http://www.gih.com/ocl.html" target="_blank">http://www.gih.com/ocl.html</a><br>> <br>> <br>> ____________________________________________________________<br>> You received this message as a subscriber on the list:<br>> <a href="mailto:governance@lists.igcaucus.org" target="_blank">governance@lists.igcaucus.org</a><br>> To be removed from the list, visit:<br>> <a href="http://www.igcaucus.org/unsubscribing" target="_blank">http://www.igcaucus.org/unsubscribing</a><br>> <br>> For all other list information and functions, see:<br>> <a href="http://lists.igcaucus.org/info/governance" target="_blank">http://lists.igcaucus.org/info/governance</a><br>> To edit your profile and to find the IGC's charter, see:<br>> <a href="http://www.igcaucus.org/" target="_blank">http://www.igcaucus.org/</a><br>> <br>> Translate this email: <a href="http://translate.google.com/translate_t" target="_blank">http://translate.google.com/translate_t</a><br><br><br><br>____________________________________________________________<br>You received this message as a subscriber on the list:<br> <a href="mailto:governance@lists.igcaucus.org" target="_blank">governance@lists.igcaucus.org</a><br>To be removed from the list, visit:<br> <a href="http://www.igcaucus.org/unsubscribing" target="_blank">http://www.igcaucus.org/unsubscribing</a><br><br>For all other list information and functions, see:<br> <a href="http://lists.igcaucus.org/info/governance" target="_blank">http://lists.igcaucus.org/info/governance</a><br>To edit your profile and to find the IGC's charter, see:<br> <a href="http://www.igcaucus.org/" target="_blank">http://www.igcaucus.org/</a><br><br>Translate this email: <a href="http://translate.google.com/translate_t" target="_blank">http://translate.google.com/translate_t</a><br style='mso-special-character:line-break'><![if !supportLineBreakNewLine]><br style='mso-special-character:line-break'><![endif]><o:p></o:p></span></p></div></div></div></div></div><p class=MsoNormal style='margin-bottom:12.0pt'><span style='mso-fareast-font-family:"Times New Roman";color:black'><br>____________________________________________________________<br>You received this message as a subscriber on the list:<br> <a href="mailto:governance@lists.igcaucus.org" target="_blank">governance@lists.igcaucus.org</a><br>To be removed from the list, visit:<br> <a href="http://www.igcaucus.org/unsubscribing" target="_blank">http://www.igcaucus.org/unsubscribing</a><br><br>For all other list information and functions, see:<br> <a href="http://lists.igcaucus.org/info/governance" target="_blank">http://lists.igcaucus.org/info/governance</a><br>To edit your profile and to find the IGC's charter, see:<br> <a href="http://www.igcaucus.org/" target="_blank">http://www.igcaucus.org/</a><br><br>Translate this email: <a href="http://translate.google.com/translate_t" target="_blank">http://translate.google.com/translate_t</a><br style='mso-special-character:line-break'><![if !supportLineBreakNewLine]><br style='mso-special-character:line-break'><![endif]><o:p></o:p></span></p></div></div></div></div></blockquote></div></div></div><p class=MsoNormal style='margin-bottom:12.0pt'><span style='mso-fareast-font-family:"Times New Roman";color:black'><br>____________________________________________________________<br>You received this message as a subscriber on the list:<br> <a href="mailto:governance@lists.igcaucus.org" target="_blank">governance@lists.igcaucus.org</a><br>To be removed from the list, visit:<br> <a href="http://www.igcaucus.org/unsubscribing" target="_blank">http://www.igcaucus.org/unsubscribing</a><br><br>For all other list information and functions, see:<br> <a href="http://lists.igcaucus.org/info/governance" target="_blank">http://lists.igcaucus.org/info/governance</a><br>To edit your profile and to find the IGC's charter, see:<br> <a href="http://www.igcaucus.org/" target="_blank">http://www.igcaucus.org/</a><br><br>Translate this email: <a href="http://translate.google.com/translate_t" target="_blank">http://translate.google.com/translate_t</a><o:p></o:p></span></p></div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:#888888'><br><br clear=all style='mso-special-character:line-break'><o:p></o:p></span></p><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:#888888'><o:p> </o:p></span></p></div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:#888888'>-- <br>Centro de Tecnologia e Sociedade<br>FGV Direito Rio<br><br>Center for Technology and Society<br>Getulio Vargas Foundation<br>Rio de Janeiro - Brazil</span><span style='mso-fareast-font-family:"Times New Roman";color:black'><o:p></o:p></span></p></div><p class=MsoNormal style='margin-bottom:12.0pt'><span style='mso-fareast-font-family:"Times New Roman";color:black'><br>____________________________________________________________<br>You received this message as a subscriber on the list:<br> <a href="mailto:governance@lists.igcaucus.org" target="_blank">governance@lists.igcaucus.org</a><br>To be removed from the list, visit:<br> <a href="http://www.igcaucus.org/unsubscribing" target="_blank">http://www.igcaucus.org/unsubscribing</a><br><br>For all other list information and functions, see:<br> <a href="http://lists.igcaucus.org/info/governance" target="_blank">http://lists.igcaucus.org/info/governance</a><br>To edit your profile and to find the IGC's charter, see:<br> <a href="http://www.igcaucus.org/" target="_blank">http://www.igcaucus.org/</a><br><br>Translate this email: <a href="http://translate.google.com/translate_t" target="_blank">http://translate.google.com/translate_t</a><o:p></o:p></span></p></div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'><o:p> </o:p></span></p></div></div></div></div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:#888888'><br><br clear=all style='mso-special-character:line-break'><o:p></o:p></span></p><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:#888888'><o:p> </o:p></span></p></div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:#888888'>-- <br>Centro de Tecnologia e Sociedade<br>FGV Direito Rio<br><br>Center for Technology and Society<br>Getulio Vargas Foundation<br>Rio de Janeiro - Brazil</span><span style='mso-fareast-font-family:"Times New Roman";color:black'><o:p></o:p></span></p></div></div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'><o:p> </o:p></span></p></div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'>____________________________________________________________<br>You received this message as a subscriber on the list:<br> <a href="mailto:governance@lists.igcaucus.org" target="_blank">governance@lists.igcaucus.org</a><br>To be removed from the list, visit:<br> <a href="http://www.igcaucus.org/unsubscribing" target="_blank">http://www.igcaucus.org/unsubscribing</a><br><br>For all other list information and functions, see:<br> <a href="http://lists.igcaucus.org/info/governance" target="_blank">http://lists.igcaucus.org/info/governance</a><br>To edit your profile and to find the IGC's charter, see:<br> <a href="http://www.igcaucus.org/" target="_blank">http://www.igcaucus.org/</a><br><br>Translate this email: <a href="http://translate.google.com/translate_t" target="_blank">http://translate.google.com/translate_t</a><o:p></o:p></span></p></div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'><o:p> </o:p></span></p></div></div></div></div><p class=MsoNormal style='margin-bottom:12.0pt'><span style='mso-fareast-font-family:"Times New Roman";color:black'><br>____________________________________________________________<br>You received this message as a subscriber on the list:<br> <a href="mailto:governance@lists.igcaucus.org" target="_blank">governance@lists.igcaucus.org</a><br>To be removed from the list, visit:<br> <a href="http://www.igcaucus.org/unsubscribing" target="_blank">http://www.igcaucus.org/unsubscribing</a><br><br>For all other list information and functions, see:<br> <a href="http://lists.igcaucus.org/info/governance" target="_blank">http://lists.igcaucus.org/info/governance</a><br>To edit your profile and to find the IGC's charter, see:<br> <a href="http://www.igcaucus.org/" target="_blank">http://www.igcaucus.org/</a><br><br>Translate this email: <a href="http://translate.google.com/translate_t" target="_blank">http://translate.google.com/translate_t</a><o:p></o:p></span></p></div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'><br><br clear=all style='mso-special-character:line-break'><o:p></o:p></span></p><div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'><o:p> </o:p></span></p></div><p class=MsoNormal><span style='mso-fareast-font-family:"Times New Roman";color:black'>-- <br><br><br><a href="http://www.timdavies.org.uk" target="_blank">http://www.timdavies.org.uk</a><br>07834 856 303.<br>@timdavies<br><br>Co-director of Practical Participation: <a href="http://www.practicalparticipation.co.uk" target="_blank">http://www.practicalparticipation.co.uk</a><br>--------------------------<br>Practical Participation Ltd is a registered company in England and Wales - #5381958. <o:p></o:p></span></p></div></div></div></div></div></div></div></div></body></html>