<html><head></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div><div>On 04/01/2011, at 7:39 PM, Deirdre Williams wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div class="gmail_quote"><div>The intention of my comment at least was not that I found the term itself offensive, but that in the context that was used (see above) the suggestion appeared to be that "lurkers" were undesirable and should be removed from the list of subscribers - since they were included in a list with "duplicate subscriptions" and "defunct accounts". Also that "lurkers", by definition, were not members. Since these views seem to disagree fundamentally with my understanding of the way the Internet Governance Caucus is supposed to work I felt that it was necessary to challenge them.</div>
<div>I apologise in turn if I misunderstood your intention. :-)</div></div></blockquote><div><br></div><div>No problem. I intended to convey that every year it is necessary to separate the lurkers from the voters, in order to create the list of voter-members that the charter requires. Until now, this has been labour-intensive and error-prone. The new infrastructure I'm putting in place will make it faster and easier.</div><br></div><div><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; font-size: medium; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; font-size: medium; "><span class="Apple-style-span" style="font-size: 12px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: medium; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><span class="Apple-style-span" style="border-collapse: separate; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; "><div><div>-- </div><div><span class="Apple-style-span" style="font-family: Arial; font-size: 13px; "><p class="MsoNormal" style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 12pt; margin-left: 0cm; font-size: 12pt; "><b><font size="2"><span style="font-size: 10pt; font-weight: bold; "><font class="Apple-style-span" face="Helvetica">Jeremy Malcolm<br>Project Coordinator</font></span></font></b><font size="2"><span style="font-size: 10pt; "><font class="Apple-style-span" face="Helvetica"><br></font></span></font><font color="gray"><span style="color: gray; "><font class="Apple-style-span" color="#000000"><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 11px; "><font class="Apple-style-span" face="Helvetica">Consumers International</font></span></font></font><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 11px; "><font class="Apple-style-span" face="Helvetica"><br>Kuala Lumpur Office for Asia Pacific and the Middle East<br>Lot 5-1 Wisma WIM, 7 Jalan Abang Haji Openg, TTDI, 60000 Kuala Lumpur, Malaysia<br>Tel: +60 3 7726 1599</font></span></font></span></font></p><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; "><font class="Apple-style-span" color="#993366" size="3"><span class="Apple-style-span" style="font-size: 12px; "><font class="Apple-style-span" color="#CC9900" size="3"><span class="Apple-style-span" style="font-size: 13px; "><b><div><span class="Apple-style-span" style="border-collapse: separate; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-border-horizontal-spacing: 0px; -webkit-border-vertical-spacing: 0px; -webkit-text-decorations-in-effect: none; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; font-size: medium; "><div lang="EN-GB" link="blue" vlink="purple"><div class="Section1" style="page: Section1; "><div><div><div><div><div><div><div><div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; "><b><span style="color: rgb(192, 0, 0); "><font class="Apple-style-span" face="Helvetica"><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 13px; ">Empowering Tomorrow’s Consumers</span></font></font></span><span style="color: rgb(31, 73, 125); "><font class="Apple-style-span" face="Helvetica"><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 13px; "> <br></span></font></font></span><span style="color: rgb(192, 0, 0); "><font class="Apple-style-span" face="Helvetica"><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 13px; ">CI World Congress, 3-6 May 2011, Hong Kong</span></font></font></span></b><span style="color: black; "><font class="Apple-style-span" face="Helvetica"><o:p></o:p></font></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; "><span style="color: rgb(31, 73, 125); "><font class="Apple-style-span" face="Helvetica"><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 11px; ">Businesses, governments and civil society are invited to join consumer groups from around the world</span></font></font></span><span style="color: black; "><font class="Apple-style-span" face="Helvetica"><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 11px; "><o:p></o:p></span></font></font></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; "><span style="color: rgb(31, 73, 125); "><font class="Apple-style-span" face="Helvetica"><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 11px; ">for four days of debate and discussion on the issues that matter most to consumers. </span></font></font><b><font class="Apple-style-span" face="Helvetica"><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 11px; ">Register now!</span></font></font></b></span><span style="color: navy; "><font class="Apple-style-span" face="Helvetica"><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 11px; "><br></span></font></font><u><a href="http://www.consumersinternational.org/congress" target="_blank" style="color: blue; text-decoration: underline; "><font class="Apple-style-span" face="Helvetica"><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 11px; ">http://www.consumersinternational.org/congress</span></font></font></a></u></span><span style="color: black; "><font class="Apple-style-span" face="Helvetica"><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 11px; "><o:p></o:p></span></font></font></span></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; "><span style="color: rgb(31, 73, 125); "><font class="Apple-style-span" face="Helvetica"><font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 11px; ">Twitter #CICongress</span></font></font></span></div></div></div></div></div></div></div></div></div></div></div></span></div></b></span></font></span></font></div><div style="margin-top: 0cm; margin-right: 0cm; margin-bottom: 0.0001pt; margin-left: 0cm; font-size: 12pt; "><font size="2"><span style="font-size: 10pt; "><font class="Apple-style-span" face="Helvetica"><br></font></span></font><font color="#999999" size="1"><span style="font-size: 8pt; color: rgb(153, 153, 153); "><font class="Apple-style-span" face="Helvetica">Read our </font><font class="Apple-style-span" face="Helvetica"><a href="http://www.consumersinternational.org/email-confidentiality"><font color="#999999"><span style="color: rgb(153, 153, 153); 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